Spanish + Portuguese Advisor for an innovative beauty and cosmetics leader company Lisbon
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Come and work with us.
Are you Spanishnative or fluent with goodPortuguesecommunicationskills
Looking to make your career in a multicultural environment in sunny and happy city of Lisbon
So we have the perfect opportunity for you!
Your future project: join our Spanish PortugueseCustomer Supportteam.
Ourclientis a globalleaderinbeautyandcosmeticsknownforitsinnovativeproductsandcommitmenttosustainability.
As a customer service representativein this project your daily responsibilities will include:
- Provide customer support (B2B) processing of inquiries regarding the product catalog (luxury products) within the specified defined guidelines/goals
- Providing information on the delivery status of orders
- Entering and accepting orders (mail Excel SAP)
- Processing complaints
- Maintaining the accuracy and security of customer information in the database
- Forwarding non-standardized problem cases to other functionaries
- Documenting any queries in the system
- Researching information and resolving issues using available resources
To succeed in the role you will need to have:
- Native or proficient level ofSpanish(at least C1)
- Intermediate level ofPortuguese(B1)
- High level of verbal and written communication skills
- Motivated empathetic and enthusiastic personality
- High level of counselling skills
- Strong team-orientation and high service orientation
- Very good skills and experience in the area of business customer service (desirable)
- PC/Outlook/Internet skills
- SAP knowledge is an advantage
- Pro-activity as well as the ability to organize and plan oneself
- Ability to prioritize and make decisions
- Stress resistance flexibility and resilience
- Quick comprehension and the ability to implement newly learnt skills quickly
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Lisbon Portugal (On-Site work)
Benefits.
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here you can improve your quality of life and grow your career.
Apply today!
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Direct Sales
- Customer Service
- Taleo
- Communication skills
- Retail Sales
- Upselling
- Product Demos
- Hair Styling
- Cosmetology
- Cash Handling
- Troubleshooting
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
