Technical Specialist

Hillsboro, IL - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Location:

(HTA) NCP (Hillsboro OR)

Job ID:

R0118372

Date Posted:

Company Name:

HITACHI HIGH-TECH AMERICA INC.

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

Job Description:

Technical Specialist (full-time regular)

Hillsboro OR

Description:

Train and provide guidance to Field Service Engineers on assigned DR-SEM instrument base. Collaborate with and provide information to Technical Support Engineers and/or Yield Control Technology Engineers as needed to support the development of training and service documentation. Serve as Engineer in Charge for customer communications and provide local technical support to customers. Interface with on-site service engineers for the troubleshooting and resolution of more complex problems requiring advanced levels of knowledge and experience. Install and test the assigned equipment at the customer site and provide local support to customers. Work with New Product Engineers to transition new products to field service operations and support implementation of related field service projects. Conduct ongoing on-the-job (OJT) and classroom training including for less experienced engineers as required. Act as a lead engineer in first-time installations of newly introduced instruments ensuring that proper techniques and procedures are passed to the local service personnel installing the instruments. Interface with and supply proper communications and reports to the factory design group regarding problems and issues with assigned equipment seen by Service Department members at Metrology and Analysis Systems Division (MAD). Participate in the administration of the Service Department by working with special assignments that require technical input (i.e. spare parts selection training programs service procedures). Maintain appropriate records of all work performed and training received. Provide preventive maintenance and emergency service on equipment located within the assigned territory or at an assigned customer site. Set and keep appropriate schedules for service on the assigned equipment.

25% of time spent traveling to customer locations.

Job location: 3600 NE Huffman Street Hillsboro Oregon 97124.

Work from home permitted 50% of time.

Required Qualifications:

Bachelors degree (or the foreign equivalent) in Electrical Engineering Electronics Engineering or related field.
2 years of experience in the job offered or related.
Experience with:
- Hitachi DR-SEM CR6300;
- Hitachi e-beam lithography tool CW6300;
- Hitachi DR-SEM CR7300;
- calibrating CD-SEM (Critical Dimension Scanning Electron Microscope) for semiconductor metrology; and
- developing scripts to automate log analysis for CD-SEM data.

Equal Opportunity Employer (EOE)

Hitachi High-Tech America Inc. is an equal opportunity High-Tech America Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race such as natural hairstyle) color national origin ancestry religious creed age sex sexual orientation gender (including gender expression and gender identity) marital status registered domestic partner status family status military and veteran status domestic violence victim status medical condition (including genetic characteristics) physical or mental disability pregnancy or any other legally protected characteristic or status.

If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to

Required Experience:

Location:(HTA) NCP (Hillsboro OR)Job ID: R0118372Date Posted:Company Name:HITACHI HIGH-TECH AMERICA INC.Profession (Job Category):Engineering & ScienceJob Schedule:Full timeRemote:NoJob Description:Technical Specialist (full-time regular)Hillsboro ORDescription:Train and provide guidance to Field Se...