Mexico Generic Requisition
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Connect yourCX to a world of experience
With 150000 people workingacross the globe Foundever securely connects brands with their customers 9 million times daily in 60 languages. Our global footprint makes us one of the few true global players in the industry. Our global headquarters is located in Luxembourg.
Through ourCX Everywhere delivery model were ready to scale and adapt with access to the best CX talent. Connect your brand to a flexible delivery model built for the future of work.
Job Summary
Job Summary
Join our team and work for top global companies!
We are looking for a dedicated Customer Service Representative to join our team!
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures by answering general inquiries and offering solutions with the given tools via the phone email or chat. To make sure that objectives set by the client are met successfully.
Primary Job Responsibilities
- Fluent in verbal and written English & Spanish
- Able to work onsite
- High School Diploma
- Soft Sales Skills is a plus.
- Customer Service experience is a plus.
- Listening skills
- Negotiation skills.
- Customer service oriented.
- Teamwork.
Education
Experience Target
Specialized Certifications
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
