Technical Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Technical Customer Service Representative
Join our dynamic team at Foundever where every interaction is an opportunity to make a difference!
Location Requirements: Must live within the commuting range and be able to work 50 MILES OF 101 SYKES BLVD. CHAVIES KY 41727
Job Overview
Foundever is hiring Technical Customer Service Associates!We invest in our people by providing paid training along with growth and development opportunities. For example 84% of our managers are internal a valued member of our dynamic team where you will have the opportunity to deliver exceptional personalized support by assisting customers with a range of accounting and tax platforms and applications.
What Were Looking For:
- Ability to multitask in and navigate between screens efficiently while assisting customers
- Comfortable in a fast-paced environment
- Must be 18 years of age
- High school diploma (or GED equivalent)
- Must pass a criminal background
Key Skills & Responsibilities:
- Handle inbound customer service calls
- Drive customer satisfaction through voice chat and email communication
- Navigate multiple systems and tools
- Recommend product solutions for unique customer needs
Why You Should Join Us:
- Pay: $17/hour base rate growth opportunities up to $19/hour
- 100% paid training
- Dedicated time to skill development
- Benefits including medical dental life and vision insurance
- Employee Assistance Program (EAP)
- 401k retirement plan with company match
- Employee discounts
- Referral bonuses
- Internal Mobility (84% of our managers are promoted within)
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Get to know us at and connect with us on Facebook LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting developing and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race age color religion sex creed national origin ancestry citizenship disability/handicap marital status protected veteran status uniform status sexual orientation pregnancy genetic information gender identity and expression or any other basis protected by federal state or local law. The Company forbids discrimination of all kinds whether directed at Associates applicants vendors customers or visitors. This policy applies to all terms and conditions of employment including recruitment hiring promotion compensation benefits training discipline and termination.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
