Senior Supervisor, Benefits Administration Services
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Job Track Description:
- Requires broad technical expertise and company/industry knowledge.
- Accountable for functional operational and/or program management.
- Achieves goals through the work of others.
- Manages performance appraisals and pay reviews.
- Manages training for 3 or more employees.
- Manages hiring and termination actions. Requires broad technical expertise and company/industry knowledge.
General Profile
- Supervises daily tasks of complex business technical support or production teams.
- Sets team priorities to ensure timely project completion.
- Coordinates work activities with other supervisors.
- Makes decisions based on policies procedures and business plans.
- Receives guidance from manager.
- May not perform the work supervised.
Functional Knowledge
- Understands and applies concepts in the field of expertise.
- Has basic knowledge of other disciplines.
Business Expertise
- Understands how to improve efficiency across related teams.
Impact
- Impacts the quality and effectiveness of the team and its contribution to the subfunction.
Leadership
- Sets priorities for and mentors employees to meet daily deadlines.
Problem Solving
- Resolves day-to-day technical and operational problems.
Interpersonal Skills
- Uses tact to exchange information and handle sensitive issues.
Responsibility Statements
- Manages team members to perform tasks related to the Benefits and Human Resources Administration.
- Ensures adherence to company policy and procedures.
- Acts as the liaison between operations and middle management to ensure protocols are being followed.
- Helps with conflict resolution dealing with client people and systems related issues.
- Provides resolutions to a diverse range of complex tasks.
- Delivers inputs on process improvement and operational initiatives.
- Acts as a point of contact for leadership providing information and guidance on operational topics and covering upper-level leaders.
- Drives special projects for corporate operational or client initiatives.
- Orients less experienced team leaders in order to improve levels of performance.
- Executes the continuity plan such as in natural disasters.
- Performs other duties as assigned
- Complies with all policies and standards
Required Experience:
Manager
Key Skills
- Microsoft Office
- Organizational skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Office Experience
- Personal Assistant Experience
- Microsoft Powerpoint
- Microsoft Excel
- Filing
- Administrative Experience
- Microsoft Outlook Calendar
About Company
COVID-19 presents an unprecedented and challenging situation for all of us. At Conduent, our top priority is to protect our associate base and the communities where we live and work, while continuing to serve and help our clients at a time when they need us most. We’d like to thank ev ... View more
