Operations Analyst, Workforce Identity
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Job Location:
Seattle, OR - USA
Monthly Salary:
$ 107200 - 160800
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
At F5 we strive to bring a better digital world to life. Our teams empower organizations across the globe to create secure and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers and their customers better. And it means we prioritize a diverse F5 community where each individual can thrive.
About F5
At F5 our mission is to power and protect every appanywhere. Within the Infrastructure & Security organization we deliver the platforms tools and practices that secure and scale F5s global business. As we continue to grow strong operational support and disciplined business processes are critical to ensuring alignment accountability and impact across our teams.
Position Summary
The Workforce Identity OperationsAnalyst will provide operational support for identity platforms serving F5s internal workforce and applications. Reporting to the Senior Manager of Workforce Identity this role focuses onmaintainingsystem availability handling accessrequestsand incident tickets and deploying privileged access management (PAM) tooling. The ideal candidate is detail-oriented customer-focused and passionate about ensuring secure and efficient identity operations in a hybrid cloud environment.
Key Responsibilities
Operational Support:Monitorand maintain availability of identity platforms such as Microsoft Entra ID Okta and Active Directory.
Access Management:Process access requests troubleshoot identity-related issues and resolve incident tickets within SLA.
Privileged Access Management:Deploy and manage PAM solutions to secure administrative accounts and enforce least-privilege principles.
Security & Compliance:Ensure adherence to internal security policies and regulatory requirements (e.g. SOX GDPR).
Automation & Efficiency:Support automation initiatives for identity workflows and reporting.
Collaboration:Work closely with IT Security and HR teams to align operational activities with business needs.
Monitoring & Reporting:Track system health generate operational metrics andmaintainaudit-ready documentation.
Qualifications
4 years of experience in Identity & Access Management operations or related IT support roles.
Hands-on experience with identity platforms such as Microsoft Entra ID Okta and Active Directory.
Familiarity with Privileged Access Management tools (e.g. CyberArkBeyondTrust).
Strong troubleshooting skills and ability to resolve identity-related incidents.
Understanding ofcompliance frameworks and security best practices.
Excellent communication and customer service skills.
Bachelors degree in Information Systems Computer Science or related field (or equivalent experience).
Preferred Qualifications
Experience with automation tools (e.g. Okta Workflows PowerShell/Python scripting).
Knowledge of Zero Trust principles and identity governance.
Security certifications such as CISSP CISM or equivalent.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However the description may not be all-inclusive and responsibilities and requirements are subject to change.
The annual base pay for this position is: $107200.00 - $160800.00F5 maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience geographic locations and market conditions as well as to reflect F5s differing products industries and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation bonus restricted stock units and benefits. More details about F5s benefits can be found at the following link: F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @) or auto email notification from Workday (ending with or @).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race religion color national origin sex sexual orientation gender identity or expression age sensory physical or mental disability marital status veteran or military status genetic information or any other classification protected by applicable local state or federal laws. This policy applies to all aspects of employment including but not limited to hiring job assignment compensation promotion benefits training discipline and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting .
Required Experience:
IC
Key Skills
- Fashion Retail
- Academics
- CFA
- Audio Visual
- Concrete Pump
- Event Marketing
About Company
F5 application services ensure that applications are always secure and perform the way they should—in any environment and on any device.
