Location: Lisbon Portugal
Work Mode: On-site
Languages:
German Fluent / Native
English Professional working proficiency
Start Date: 19 February 2026
Schedule:
Initial 12-hour onboarding period: Monday to Sunday 07:00 19:00
Two shifts: 07:00 16:00 / 10:00 19:00
Future schedule (TBC by client): 24/7 rotational shifts Monday to Sunday with 2 days off
As a Marketing Customer Support Specialist you will support German-speaking clients by providing professional accurate and timely assistance.
Youll be part of a dynamic international team in Lisbon helping ensure client satisfaction and smooth campaign execution in a fast-paced environment.
This role is perfect for someone who enjoys customer interaction has a strong marketing interest and thrives in a multicultural setting.
Support clients in German and English via phone chat or email.
Assist with marketing campaigns promotions and customer inquiries.
Resolve client issues promptly and professionally.
Accurately document client interactions and follow internal procedures.
Collaborate with marketing and support teams to ensure high-quality service delivery.
Fluent German and professional-level English.
Strong communication and customer service skills.
Ability to work rotational shifts including weekends.
Detail-oriented proactive and professional mindset.
Interest in marketing and client support.
Exciting on-site role in Lisbon with structured onboarding.
Work in a multicultural international team.
Opportunities for growth in marketing and customer support functions.
Dynamic supportive work environment with collaborative colleagues.
Apply today and grow your career in marketing customer support in Lisbon!
To apply please send your CV and a short paragraph about yourself to