Senior CRM Executive Myprotein

THG Nutrition & Wellness:

THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition including Myprotein the worlds largest online sports nutrition brand its family of brands Myvegan Myvitamins and MP Activewear.

We want to be the worlds most empowering health movement championing everyone to live healthier more active lives. Our brands and people exist to break boundaries to power and empower those who want more. We break conventions were a force for good and we keep it real. These are the values that drive us through every day.

Everything we do is done in-house from manufacturing and new product development to content creation e-commerce marketing and logistics. This means were perfectly positioned to deliver to our vision and keep our place at the top of a fast-moving global industry.

Its an incredibly exciting time to join the team and were always looking for talented people who share our vision and values to drive our Nutrition & Wellness movement forward.

Job Title: Senior CRM Executive - UK

Reporting to: CRM Manager

Company: THG Nutrition

Location: THG HQ (WA15 0AF) Fully Office based

Life at Nutrition & Wellness

Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition including Myprotein the worlds largest online sports nutrition brand andits family of brandsMyveganMyvitaminsand MP Activewear.Our brands and people exist to break boundaries; to power and empower those who want more. We break conventions were a force for good and we keep it real. These are the values that drive our team through every day.

Why be a Senior CRM Executive at THG

As a Senior CRM Executive at THG youll be part of a dynamic innovative team that values creativity collaboration and data-driven strategies. Working on market-leading brands like Myprotein youll have the opportunity to develop your career in a global eCommerce leader with exposure to high-impact campaigns and cutting-edge CRM tools. With progression opportunities and a supportive environment this is the perfect place to grow and drive measurable results in a fast-paced growing industry.

As Senior CRM Executive youll:

• Design and implement CRM strategies to enhance customer acquisition retention and loyalty.
• Plan execute and optimise multi-channel CRM campaigns across email SMS and push notifications.
• Utilise customer data for segmentation and personalised communications to diverse customer groups.
• Analyse campaign performance and customer behaviour providing actionable insights for CRM improvements.
• Collaborate with marketing trading brand and campaign teams to ensure cohesive messaging and business alignment.
• Mentor CRM Executives offering guidance on best practices and fostering professional growth.

What skills and experience do I need for this role

• Minimum 2 years of CRM experience preferably in retail eCommerce.
• Proficiency with CRM platforms and marketing automation tools.
• Strong analytical skills and experience with data analysis and reporting.
• Excellent verbal and written communication skills with the ability to create compelling content.
• Ability to design innovative CRM campaigns that engage diverse audiences.
• High level of attention to detail when managing data and executing campaigns.
• Experience with A/B testing and optimisation of CRM initiatives.
• Collaborative mindset with a track record of working cross-functionally to deliver results.

Whats in it for me

• Career Development
• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider.
• Enhanced Leave
• 25 days annual leave plus bank holidays.
• Dont want to work on your birthday We dont either! Enjoy your day off on us!
• Enhanced maternity and paternity pay depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Unlock 2 days volunteer leave after 12-months.
• Wellbeing Support
• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber
• Know someone who would be perfect for THG Refer them and get up to 1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

We are an equal opportunities employer.

Were committed to creating a diverse and inclusive workplace that allows everyone to thrive and strongly encourage all candidates from all backgrounds and identities to apply.

Please email if you require any additional support or need to make any adjustments to our recruitment process. You dont need to disclose your disability or condition you just need to let us know what support you need or changes you need to make. If youre not sure we can work with you to explore the available options.

#LI-ONSITE