Training and Change Management Specialist

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Function
Training and Change Management
Facility
Life Healthcare Head office Dunkeld
Position
Training and Change Management Specialist
Introduction

A vacancy exists for a Training and Change Management Specialist based at Life Healthcare Head Office reporting to the Organisational Change Lead. The successful candidate will be responsible for supporting the change managers and business owners with all training requirements and manage all the administration for the internal employee ideas programme Reimagine.

Critical Outputs

Training Specialist:

The Training Specialist will support the change managers project manager and business owners with all training requirements on allocated change projects. The primary objective is to provide adequate training services to ensure the correct level of competency is obtained in the new change.

Attend and participate at all standups workshops committees and project meetings to fully understand the change and impact on people.

Critically review all change documentation including business case business realisation and business specifications to fully understand the change and impact on people.

Understand the new change in detail by comparing the change to the current as-is way of doing things to enable identification of training requirements for role-based training.

Complete and / or contribute to the delivery of people impact assessments to accurately determine the degree of change for end-users which will inform training interventions and role-based training.

Prepare training plans which includes duration of training end-user groups approach for training methodology logistics and timelines.

Enhance and maintain a structured training methodology and toolkit.

Prepare detailed training roll out plans and integrate training activities into the overall project plans including flight plans.

Prepare training costs and requirements associated with the training plan including logistics costs to train in person (accommodation travel and subsistence) hardware requirements for end users and trainers.

Attend business testing meetings to participate in the testing and to develop training content.

Conduct demonstrations and test training materials with business and project teams.

Design and support business in conducting skills assessments knowledge checks and competency assessments for employees.

Design and create training material using multiple methodologies including PowerPoints Training Guides simulations and eLearning.

Create training sessions and educational resources that foster active engagement and participation from learners.

Work closely with the change manager to identify any people adoption trends or risks with the change being implemented and develop and implement sustainable training solutions to mitigate these issues.

Track training progress and create training feedback reports for committees.

Promptly escalate any risks related to training readiness to the business and report these at stand-ups Working Committees Steercoms Go-live meetings and other relevant forums. This includes addressing issues such as non-attendance at training sessions learner competency levels and incomplete training material.

Maintain and update existing training material for business during project phase.

Prepare kick-off and on-boarding presentations to communicate training approach and support for business.

Take responsibility for managing all logistical aspects of training including venue reservations coordination of training equipment scheduling through diaries and Teams as well as arrangements for materials and travel.

Design prepare and distribute all training communication.

Train end users support teams Superusers / Champions and other relevant people.

Design and deliver refresher training for business.

Develop and distribute training surveys gather feedback from learners through both individual and group interviews as well as on-site observations and use this information to assess training effectiveness and update training materials as needed.

Prepare and deliver feedback reports or presentations for stakeholders regarding training outcomes. Provide documentation as required for various committees.

Develop credible relationships with all stakeholders in the business and the project and IT teams.

Update all course materials on Moodle or Learner Management Systems (LMS).

Manage access to LMS and liaise with Service Providers as necessary.

Oversee and manage the governance of the LMS.

Train appointed business users on how to assign access to LMS and how to self-manage content and access of users.

Assist with hand holding at facility as required.

Administration for the Reimagine Programme:

Manage all administration components of the Reimagine Programme which includes:

Extracting all monthly ideas submitted from the digital system.

Managing the review feedback and voting procedures for selecting monthly and quarterly winners among business owners and committee members.

Communicating with monthly winners to submit their business cases to compete for quarterly awards.

Payments via payroll for winners in the Programme.

Letters and certificates for all winners and notifications via the line managers.

Updating of the digital system with the status of the idea.

Coaching employees on how to submit an idea.

Providing feedback to employees who were not winners.

Duties and responsibilities

Qualifications.

Qualification: A relevant degree or diploma (NQF 7) in training or an equivalent degree or diploma is preferable.
Knowledge of how to build eLearning material is essential.
Knowledge of working on and managing Learner Management Systems Moodle and digital learning platforms is essential.
Knowledge of Private hospitals is an advantage.
A good understanding of how people adapt to change and how training supports their adoption.

Experience.

5 years business experience working in a large organisation.
Excellent knowledge and competence working on Microsoft windows - Word PowerPoint and Excel is critical.
Ability to develop eLearning material.
Developing training content in an engaging and clear way to enable new skills and knowledge of learners.
Delivery of training material and courses to diverse audiences.
Experience supporting large ERP deployment projects in large organisations i.e. SAP Payroll Finance HR and Clinical systems is an advantage.

Capabilities and skills:

Ability to establish and maintain strong relationships at all levels in the organisation.
Flexible during times of change and can conform and remain agile to shifting priorities demands and timelines through analytical and problem-solving capabilities.
Reacts to project adjustments and alterations promptly and efficiently.
Good organisational and planning skills managing large training projects.
Persuasive encouraging and motivating.
Skills to elicit cooperation from a wide variety of sources including many departments within the business and IT.
Customer service skills are an asset.
Skills to effectively prioritise and execute tasks in a high-pressure environment is crucial.
Understanding of the private healthcare industry its challenges and role players would be an advantage.
Computer proficiency.
Drivers license is essential and ability to travel locally in Gauteng and nationally across South Africa.

Competencies

Strong interpersonal written and oral communication skills.
Verbal & written communication and presentation skills.
Proven ability to work effectively both independently and in a team-based environment.
Excellent organisational and planning skills.
Punctual and reliable.
Strong Illustration and Presentation skills.
Creative thinking.
Ability to adapt communication style to diverse audiences.
Strong multi-tasking and organisational skills.
Attention to detail.
Ability to complete tasks within deadline.

Email

Closing date
Friday January 30 2026

Internal applicants - Before making an application you are requested to discuss your application with your line manager. External candidates will also be considered.

Explore our vacancies and find the right opportunity for you. Download the application form and email to the relevant contact person specified in the job advertisement.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.

Required Experience:

FunctionTraining and Change Management FacilityLife Healthcare Head office DunkeldPositionTraining and Change Management Specialist IntroductionA vacancy exists for a Training and Change Management Specialist based at Life Healthcare Head Office reporting to the Organisational Change Lead. The succe...