NCR Customer Service Associate
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
About Us
Welcome to Foundever Manila!
Sitel has four sites in Metro Manila with its headquarters spread across two buildings in OJV and Technopoint. Located in 1 Doña Julia Vargas Pasig City.
Just a few minutes away is our Sitel Eton Cyberpod - which holds the highest number of associates - approximately 5000. Completes the Metro Manila sites is Sitel Pioneer located in Mandaluyong City.
Job Summary
Foundever is looking for passionate customer service associates who can live and breathe our core values.
Well also need you to know your way around a computer and be comfortable supporting customers through phone online chat or email.
Customers will rely on you to answer their questions address their concerns and help them with a particular product or service.
What does that mean for you Youll be the voice of the brand and its up to you to develop personalized and memorable experiences between our clients and their customers.
Primary Job Responsibilities
WOW Customers over the phone online chat or email
Enthusiasm and a Be BOLD attitude with great customer service skills
A WORK Together approach with open communication excellence in service integrity and accountability
Build TRUST by working as a team member as well as independently with minimal supervision
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfie
Experience Target
- Call Center experience a plus
Required Experience:
IC
Key Skills
- Catering
- Asset
- Corporate Finance
- Environmental Science
- Linux Administration
About Company
Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.
