Team Leader Aged Care & Disability Support
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Job Location:
Yearly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
MDAS reason for being is described by our Elders as:
- Employed by our Community for our Community engaging educating and empowering individuals families and community members on their journey toward selfdetermination.
- A commitment to becoming a leading Aboriginal organisation recognised for making practical and meaningful differences in the lives of clients families and Community.
- Our work is underpinned by LORE the foundation of who we are what we do and why we do it.
- Our services people and culture are guided through strong leadership and engagement with Community and MDAS teams.
MDAS exists to:
- Heal support serve and protect Aboriginal communities throughout the Mallee Region.
- Foster healthy resilient and capable Aboriginal people and families who can exercise true selfdetermination.
- Care for strengthen empower motivate and guide our Mob through culturally safe services.
Team Leader Aged Care and Disability Services
THIS IS A FIXED TERM CONTRACTUAL ROLE WITH A SCOPE FOR EXTENSION
Under the supervision and direction of the Aged Care and Disabilities Program Manager the Team Leader is responsible for supporting the effective and efficient coordination and delivery of Aged Care and Disability services at MDAS.
The Team Leader works collaboratively within the team on a daytoday basis and is responsible for ensuring a responsive and culturally appropriate operational service delivery framework that meets performance targets and community needs as identified in the MDAS Strategic Plan.
Key functions include:
- Allocation of referred clients to the appropriate Aged Care and Disability programs or other MDAS supports
- Leadership and coordination of Social Support Group activities
- Supporting staff to deliver services aligned with client needs
- Demonstrate practical and innovative leadership in the implementation monitoring and evaluation of programs for clients.
- Complete accurate and timely case notes and client documentation.
- Maintain daily weekly and monthly service delivery records in relevant data management systems.
- Liaise with relevant professionals to support effective care planning and service delivery.
- Undertake other duties as required.
- Actively supervise staff to ensure quality and culturally safe client care.
- Manage conflict resolution within the Aged Care and Disability Services.
- Provide regular reporting and feedback to the Program Manager.
- Oversee the delivery of Social Support Groups.
- Facilitate regular team meetings.
- Prepare required reports for funding bodies and management.
- Foster and maintain effective relationships with internal and external agencies.
- Attend relevant meetings forums and education programs to ensure contemporary practice.
- Work collaboratively to streamline intake assessment and referral pathways.
- Monitor and support partnerships that enhance client and community wellbeing.
- Maintain confidentiality in line with the MDAS Code of Conduct and policies.
- Escalate concerns that may place clients or families at risk through appropriate reporting pathways.
- Contribute to policy and procedure development with a focus on continuous improvement.
- Comply with MDAS corporate policies and State/Commonwealth guidelines.
All employees are expected to demonstrate the following MDAS Key Capabilities:
Managing Difficult Conversations- Ability to prepare for initiate and conduct conversations addressing sensitive complex or contentious issues in a respectful and constructive manner.
- Maintains a positive attitude perseveres through challenges consistently delivers quality work and remains flexible and adaptable to change.
- Ensures work meets or exceeds required standards.
- Identifies and implements opportunities to improve processes and service delivery efficiency.
- Supports the development of others by building skills knowledge and confidence to meet performance expectations and achieve positive community outcomes.
- Demonstrates respect for Aboriginal culture and values.
- Fosters inclusivity accountability and ethical practice.
- Practices empathy values diverse perspectives avoids gossip and promotes a positive organisational culture.
Service Excellence/Direct service delivery
Able to work efficiently and effectively and the ability to exercise discretion at all times and uphold confidentially practices.
Demonstrated client centred practice with an interest in clients needs.
Experience in a multidisciplinary health care environment coordinating and delivering services
Communication and interpersonal Skills
Strong verbal and written communication skills including the ability to interface and coordinate work efficiently and effectively with both external and internal customers.
Ability to communicare effectively with community
Problem Solving
Solve problems based on knowledge and experience.
Looking for ways to improve or suggesting alternative actions for service delivery
Organising and Planning
Strong organisational and coordinating skills. Administrative skills and managing resources to achieve targets within a timeframe as required.
Respect Cultural Diversity
Take action to provide services that are inclusive of Aboriginal people and engage in learning about other cultures to better establish relationships and improve services.
Qualification/s:
Relevant experience and qualification in a health related field such as Diploma Community Services or Aged Care.
Other Compliance requirements
A current Drivers License that allows you to drive in Australia.
A current Employee Working with Children Check card.
A current National Police Check.
MDAS is a child safe organisation and is committed to everyday practice that ensures the safety and wellbeing of all children at all times. Employment is subject to satisfactory National Police Checks and Working with Children Checks prior to commencement.
Key Skills
- Active Directory
- Information Technology
- End user
- Deskstops
- OS
- Windows
- Access Pionts
- Asset Management
- SCCM
- VPN
- Troubleshoot
- Computer information system
- hardware
- Technical Support
