Administrative Specialist II

Agency

Dept of Health and Human Services

Division

Child Development

Job Classification Title

Administrative Specialist II (S)

Position Number

Grade

NC09

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

This position completes the educational evaluation of post-secondary education completed by the child care workforce which includes a review of the required certifications degrees/semester credit hours based on course content/descriptions and determines the educational qualifications for 10 different child care position(s) (Both NC Pre-K and non-NC Pre-K) specified by DCDEE/Section/Unit law rule policy and procedures.
This position collaborates with internal/external stakeholders to meet the needs of the child care workforce by ensuring they meet statutory and rule requirements related to education standards and DCDEEs licenses for all licensed child care facilities. Assists internal/external DCDEE customers with questions regarding education requirements. Provides feedback to manager concerning DCDEE WORKS and Scribbles issues within the Unit. Completes testing of DCDEE WORKS etc. databases to verify work processes and functionality of the system(s). Supports the Unit by completing mail intake for the Workforce Education Unit Initial/Final data entry for all education documentation received from the child care workforce. Individual Bonus Reporting. Answers Workforce Education Unit phone calls/emails including DCDEE Webmaster and DCDEE WORKS Technical Assistance for both internal/external customers and other DCDEE WORKS tasks if applicable. Understanding of all Unit processes. Requires excellent attention to detail accurate verbal and written abilities and proficient customer service skills. Requires working knowledge of specific confidentiality guidelines on related laws/rules/regulations to assist child care providers in understanding procedures specific to child care education standards.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $39671 - $69426

Recruitment Range: $39671 - $49234

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Experience implementing confidentiality guidelines on related laws/rules/regulations to assist child care providers in understanding procedures specific to child care education.
• Advanced experience using a desktop/laptop computer Microsoft software applications (Word Excel Outlook) databases and electronic filing system to complete work processes.
• Experience processing applications with a high degree of accuracy and the adaptability/flexibility to handle changes in both workloads and assignments. Knowledge and experience with analyzing problem solving and interpreting data to include database testing.
• Experience communicating in both oral and written form describing complex issues in easily understandable format and providing courteous customer service.

This position is 100% federally funded.

This position will close at 11:59 p.m. the night before the end date.

The Division of Child Development and Early Education: ensures quality health and safety standards for childcare serving as a regulatory body licensor and administrator for early childhood programs.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees.

Visit website forState Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
• If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be must be submitted by 5:00 PM on the closing date.
• Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.
• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  Veterans and National Guard Preference

  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

  CONTACT INFORMATION:

  If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Edward Christopher Raube

  Email: