Resident Liaison Officer 12 Month FTC
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a motivated andpersonableResident Liaison Officerto join our dynamic and driven construction consultancy on a fixed term basis.
At Fulkers Bailey Russellwerenot just about delivering projects werea construction consultancy that is focused on making a positive impact. We deliver exceptional consultancy services and support sustainability and most importantly empower and prioritise our people.
As a proud B Corpwerecommitted tohigh standardsof social and environmental performance and making the journey smooth and successful for our enough to lead complex high-profile projects yet small enough to genuinely support and care for our employees our Fulkers people.
What does the role involve
AsaResident LiaisonOfficeryou willbe responsible forresident liaison engagement and decanting to maximise the success ofvariousclient programmes inLondon.
Responsibilities
- Work with the RLO Manager and PM team to deliver a complex decant programme meeting tight deadlines while minimising disruption to residents
- Recordmonitorand report on programme progress andtake action to mitigaterisks and investigate resident complaints
- Collaborate with contractor resident liaison teams to support households struggling with the programme and agree practical solutions
- Provide regular reporting on risksissuesand key tasks to avoid delays to the refurbishment programme
- Review and support the resident engagement strategy ensuring clear consistent communication
- Manage the decanting process ensuring resident needsand off-site decant requirements are met for each programme phase
- Maintain a resident contact database tomonitorengagement andidentifyresidentsrequiringadditionalsupport
- Act as a key liaison between residentscontractorsand developers ensuringaccurateand up-to-date information is shared
- Work flexibly between office and construction site locations
- Always take personal responsibility for the health and safety ofself and others by working within theHealth and Safety policy and procedures
- Endeavour to improve our social and environmental impact
- Any other duties as reasonably required of my role
Requirements
- Experienceofconsultingandmaximisingengagementwithresidents
- Managementoflarge-scaledecantingprogrammes
- Planningandorganisationalskills
- Ability to work flexibly with limited supervision setting your own targets and achievingexperience of engaging and consulting with residents
- Implementresidentengagementplanstomaximiseresidentengagement
- Excellent communication skills both oral and written
Benefits
Joining Fulkers means more than just joininga great teamitsan exciting journey filled with rewarding benefits!
- 33 days holiday (including bank holidays) plus an extra paid day off for your birthday and Christmas shutdown
- Optionto buy or carry over up to 5additionalholiday days annually
- Private health cover from day one
- Enhanced maternity paternity leave
- Charitable volunteer day
- Agile working policy
- Annual discretionary bonus and salary review
- Company pension scheme
- Employee Assistance Program
- Cycle-to-work scheme
- Access to a wellbeing app and online learning platform
- Career development chartership support and training opportunities
- Internal recruitment referral bonus scheme
Fulkers Bailey Russell is now a Certified B Corporation meetinghigh standardsof social and environmental performance. Were dedicated to fostering a diverse and inclusive workplace - diversity in our team leads to creativity innovation and better business outcomes and we promote equal employment opportunities to all qualified applicants regardless of race colour religion gender gender identity or expression sexual orientation national origin disability age or veteran status. Join us and be part of a team that values and celebrates diversity.
Required Experience:
Contract
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
We're a construction consultancy that's big enough to cut it, but small enough to care and we're hiring! Our mission is to deliver exceptional professional consultancy services whilst striving to exceed clients’ expectations. We uphold a culture of absolute openness, honesty and integ ... View more
