Business Systems Specialist – Student Systems | Core Applications

• Remuneration:$% super (level7)

• Location: KensingtonUNSWCampus(hybrid)

Why Your Role Matters

Student systems sit at the heart of the university experience. As a Business Systems Specialistyoullplay a key role in ensuring our student information systems are fit for purpose compliant and continuously improving.

The role acts as a functional and technical bridge between business users and IT ensuring that Student Information Systems (SiMS) and integrated platforms support the effective delivery of the student lifecycle from admissions through to continuous improvement solution optimisation and service delivery excellence.

Responsibilities summary

• Act as a subject matter expert for student systems and end-to-end student lifecycle processes

• Analyse business needs and translate them into functional requirements system configurations or user stories

• Support and deliver system enhancements upgrades and change requests including testing and documentation

• Partner with business owners to review current processesidentifypain points and recommend practical scalable solutions

• Liaise with IT teams and vendors to investigate troubleshoot and resolve system issues

• Contribute to projects involving system improvements integrations and digital transformation initiatives

• Conduct end-to-end testing and support user acceptance testing (UAT) for system releases

• Create andmaintainprocess maps system documentation training materials and user guides

• Ensure data integrity and compliance with relevant policies procedures and regulatory requirements

• Provideexpert advice training and knowledge sharing to colleagues and end users

Who you are

Yourea systems-minded problem solver who enjoys improving how things work and helping others succeed. You bring a mix of business analysis capability systems experience and strong stakeholder engagement will bring:

• Experience working with student information systems or similar enterprise platforms in a complex environment

• Strong analytical skills with the ability to translate business needs into effective system solutions

• Hands-on experience supporting system configuration enhancements and testing

• A solid understanding of business process improvement and service optimisation

• Confidence working with both technical and non-technical stakeholders

• Excellent communication skills and a collaborative customer-focused approach

• The ability to manage competing priorities and deliver quality outcomes

• Experience with data analysis or reporting tools (desirable)

• Tertiary qualifications in information systems business education administration or equivalent practical experience

Benefits and Culture:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.Our benefits include:

• Access to up to 17% Superannuation contributions andadditionalleave loading payments

• Flexible working arrangements

• Discounts and entitlements (retail education fitness)

Recruitment process:Pleasesubmityour resume as well as cover letter that addresses yourmotivation andyour suitability for the roleaddressing all points under the who you are section of the job ad.

Applications close:12 February 11.55PM

Get in touch for any question or support:Anne de Voronine Talent AcquisitionAssociate

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women people of culturally and linguistically diverse backgrounds those living with disabilities members of the LGBTIQ community; and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not toproceedwith any appointment.

UNSW is committed to equity diversity and inclusion. Applications from women people of culturally and linguistically diverse backgrounds those living with disabilities members of the LGBTIQ community; and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not toproceedwith any appointment.

Pre-Employment Checks
Aligned with UNSWs focus on cultivating a workplace defined by safety ethical conduct and strong integrity preferred candidates willbe requiredtoparticipatein a combination of pre-employment checks relevant to the role they have applied for.
These pre-employment checks may include a combination of some of the following checks:-
National and International Criminal history checks
Entitlement to work and ID checks
Working With Children Checks
Completion of a Gender-Based Violence Prevention Declaration
Verification of relevant qualifications
Verification of relevant professional membership
Employment history and reference checks
Financial responsibility assessments/checks
Medical Checks and Assessments