Senior Distribution Supervisor

The Supervisor leads resources to ensure customer orders are shipped on time and accurately for JOM Pharmaceuticals. They will exert influence on the overall objectives and long-range goals of the organization through coaching and partnering cross-functionally. Decision-making of the supervisor will affect the end-to-end supply chain. The Supervisor must be able to analyze a variety of complex problems while following/creating compliant practices and procedures. Supervisors will create an inclusive environment that develops a patient first mentality in serving our customers and continuously improving the operation. Other principal responsibilities include: establishing priorities coaching and developing people establishing and monitoring department operating budgets maintain performance measures ensure GMP compliance and safety project initiation and development for continuous improvement participate and/or lead cross-functional teams including partners outside JOM.

Principal Responsibilities:

• Assess develop and improve technical interpersonal and business skills of direct reports with the PDP process. Solicit and provide continuous feedback to ensure the achievement of goals and objectives.
• Partner with JOM Training Department and J&J Learning Services to identify and develop trainings for associates. Facilitate training sessions in the areas of policies procedures and goals.
• Create implement and supervise team performance metrics to achieve operational excellence.
• Coach associates to identify and resolve operation inefficiencies to improve process quality and metrics.
• Lead team empowerment initiatives to drive teams toward self-direction. Assess and reevaluate inter-departmental team structure to ensure open communication balanced workload distribution and team effectiveness. Suggest changes and implement with guidance.

Operational Responsibilities:

• Lead operational excellence throughout the distribution process through collaborative efforts within the Customer Service Quality and RTO (Regional Transportation Organization).
• Interact with Q&C Planning Manufacturing and Marketing to resolve process and technical problems across the supply chain.
• Partner with Supervisors and teams across distribution to analyze and trend monthly statistics associated with the distribution metrics. Investigate and report all deviations to JOM Associates.
• Communicate issues and strategies to Operating Companies and Distribution management.
• Support marketing initiatives and new product launches
• Develop individuals and teams to align with GMP and regulatory requirements.
• Manage operational needs to within department budgets.
• Proactively examine and respond to customer needs and demands and take ownership for overall customer satisfaction.
• Ensure equipment maintenance plans are developed and completed.

Required:

• Minimum of a Bachelors degree is preferred.
• Five years of practical experience is required.
• Minimum of 2 years people leader experience is required.
• Ability to perform and participate on cross-functional teams that encompass various departments and multi-level members. Assist in leading highly technical large-scale projects that are designated to cross - functional teams (i.e. facility layout enhancements shipping process changes).
• Model standard facilitation techniques to be applied in all team interactions.
• Attend conferences and benchmark companies to identify innovative technologies recent regulatory changes business opportunities and new customer requirements. Recognize and communicate the need for change and drives the change process.
• Serve as consultant to management and create an environment to sustain technical business process innovation
• Identify and implement corrective actions to support continuous improvement.

Other:

• The Anticipated compensation for this position is .

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.