Housekeeping Floor Supervisor Hilton Baltimore Inner Harbor
Share
Job Location:
Baltimore, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The iconicHilton Baltimore Inner Harbor is seeking a Housekeeping Floor Supervisor to join their Housekeeping team! This 757-room property is located next to Oriole Park at Camden Yards. Inner Harbors museums the National Aquarium and connected to Baltimore Convention Center via skywalk!
In this role you would oversee a min. of 10 Team Members per shift and report to both the Housekeeping Manager and Director of Housekeeping. Ideal candidates for this position will possess a minimum of two-year supervisory experience in Housekeeping as well previous hospitality housekeeping experience.
Shift Pattern: candidates need to have full flexibility with schedules working both AM and PM shifts starting as early as 9AM and ending as late as 11:30PM. Weekend and Holidays availability is required.
Pay Rate: Start rate is at $20.97 per hour Mid-Rate is at rate is at $22.14 per hour Max. rate is at $23.31 per hour.
What are the benefits of working for Hilton*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Medical Insurance Coverage for you and your family**
- Best-in-Class Paid Time Off (PTO)**
- Mental health resources including free counseling through our Employee Assistance Program**
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Go Hilton travel program: 100 nights of discounted travel
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
- Access to your pay when you need it through DailyPay
- Paid Holidays including your birthday!
*Available benefits may vary depending upon property-specific terms and conditions of employment
**Available to positions classified as Full Time only
What will I be doing
As a Housekeeping Supervisor you would be responsible inspecting designated guest rooms and/or public areas in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Inspect rooms verify and report status and/or discrepancies of rooms and enter into property management system (as needed)
- Complete work orders as needed
- Perform Room Attendant and/or Houseperson duties as needed
- Assist in training Room Attendants as needed
- Respond to special guest requests in a timely friendly and efficient manner
Required Experience:
Manager
Key Skills
- Time Management
- Fashion Retail
- Microsoft Office
- Customer Service
- Communication skills
- POS
- Retail Sales
- Training & Development
- Mentoring
- Supervising Experience
- Retail Management
- Recruiting
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
