Facilities Operations Manager
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Job Location:
Hillsboro, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Pay:$90K/YR Plus DOE.
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicantsexperience skills abilities geographic locationand alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABMs benefits visit Annual Benefits-Staff and Management
The Facility Operations Manager oversees day-to-day facility operations across multiple client sites ensuring service delivery meets client standards SLAs and governance expectations. This role manages both soft services (custodial waste office services) and hard services (MEP/HVAC electrical plumbing and building systems) while serving as the primary point of contact for client escalations and operational requests.
The position requires strong leadership communication skills customer service and technical coordination in a fast-paced client-facing environment. The Facility Operations Manager ensures disciplined use of CMMS for work order management maintains compliance with safety and regulatory requirements and drives consistent high-quality service delivery.
Responsibilities
Key Responsibilities
- Provide formal supervision and leadership to facility staff supporting multiple client locations.
- Oversee training development performance management coaching and corrective actions.
- Manage recruiting interviewing and onboarding for facility-related positions.
- Schedule and manage daily team activities assign tasks cross-train staff and monitor workload distribution.
- Coordinate and manage preventive and corrective maintenance activities with internal teams vendors and contractors.
- Create review and manage CMMS work orders ensuring accuracy prioritization and timely closure.
- Conduct routine facility inspections to ensure compliance with regulatory requirements and client standards.
- Identify operational risks cost-saving opportunities and system upgrades while maintaining service quality.
- Serve as the primary point of contact for client escalations service requests and issue resolution.
- Lead client meetings to review service performance KPIs open issues and corrective action plans.
- Manage vendor relationships including performance oversight PO creation invoice review and quote approvals.
- Support operating and capital budget planning cost control and financial transparency.
- Ensure all Environmental Health Safety and Security (EHS&S) procedures and SOPs are followed and documented.
- Promote a culture of safety accountability continuous improvement and customer service excellence.
- Collaborate cross-functionally to resolve operational challenges and support client objectives.
- Apply strong time management skills to manage multiple priorities in a dynamic environment.
Qualifications
Physical Requirements
- Ability to travel up to 50% across multiple client sites.
- Ability to lift and carry up to 50 pounds.
- Ability to walk long distances and frequently navigate stairs.
- Ability to stand for extended periods and to bend kneel and perform physical movements required for facility inspections and hands-on oversight.
Qualifications & Skills
- 35 years of relevant facilities or operations management experience.
- Valid drivers license required.
- Proficiency in Microsoft Office Microsoft Teams and CMMS platforms.
- Demonstrated experience with vendor relations customer service work order creation and PO management.
- Strong client-facing communication skills with experience handling escalations.
- Excellent organizational analytical and time management skills.
- Ability to operate effectively in a fast-paced environment with competing priorities.
- Strong financial acumen including budget oversight and cost control.
- Project management experience a plus
Required Experience:
Manager
Key Skills
- Computer Skills
- Management Experience
- Facilities Management
- HVAC
- CMMS
- Ammonia Refrigeration
- HVAC/R
- Maintenance Management
- OSHA
- Maintenance
- Budgeting
- Supervising Experience
