Associate Experience Engagement Specialist

Nelnet Servicing

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profile Job Location:

Lincoln, NE - USA

profile Yearly Salary: $ 55000 - 60000
Posted on: 6 days ago
Vacancies: 1 Vacancy

Job Summary

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.

The Engagement Specialist plays a key role in fostering a strong associate experience across Nelnet through connection and recognition initiatives. This role helps cultivate an engaged welcoming associate community by designing and executing meaningful experiences that reinforce Nelnets culture and values. The Engagement Specialist is responsible for planning and delivering high quality events and programs ranging from enterprise-wide experiences to localized engagement opportunities that bring associates together to learn from and celebrate one another. The role manages operational logistics supports strategic initiatives and consistently delivers experiences with excellence.

Success in this role requires strong event and project management skills creativity collaboration and the ability to thrive in fast paced ambiguous environments. Serving as a culture ambassador the Engagement Specialist partners with the Associate Experience Team while coordinating and supporting Associate Resource Groups and Social Committees across all locations.

Lincoln Nebraska Candidates- This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates living within 30 miles of our Lincoln Nebraska office location to work remotely for part of the week while also fostering collaboration and team connection through in-office presence three days per week.

Please note that we are unable to provide visa sponsorship for this position. To be considered candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Job Responsibilities:

  • Supporting Associate Resource Group and Social Committee leaders in organizing activities planning meetings and coordinating events that strengthen connection and belonging across all locations.

  • Maintaining and improving tools processes and reporting systems to provide actionable insights for leadership on connection and engagement initiatives.

  • Monitoring trends in engagement and experience design and sharing insights to continuously evolve efforts.

  • Facilitating workshops and learning experiences that promote collaboration and meaningful connection across teams.

  • Managing communication channels to drive clear consistent messaging and increase participation in events and programs.

  • Coordinating comprehensive event logisticsincluding timelines planning documents vendor partnerships and onsite executionto ensure seamless highquality experiences.

  • Developing innovative concepts for events celebrations campaigns and engagement strategies that align with associate needs and organizational goals.

  • Supporting recognition efforts through celebrations and storytelling that highlight associate achievements and milestones.

  • Performing additional responsibilities as needed to support organizational goals.

Key Competencies:

  • Bachelors degree

  • 3 years of experience in event planning project management engagement programming or related fields

  • Proven ability to plan and execute events of various sizes with strong attention to detail

  • Strong relationshipbuilding and collaboration skills

  • Ability to adapt quickly troubleshoot and make effective decisions in dynamic or ambiguous situations

  • Creativity in designing engaging meaningful experiences that foster connection and belonging

  • Strong organizational and timemanagement skills

  • Excellent written and verbal communication skills

  • Strong commitment to creating experiences that strengthen connection and community

  • Comfort making timely decisions with limited information and pivoting as needs evolve

  • Ability to interpret data and insights to inform program improvements

Pay range for this role is $55000-$60000 annually depending on experience.

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Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.

Nelnet is a Drug Free and Tobacco Free Workplace.


Required Experience:

IC

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 yea...
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