EUC Platform Engineer

Lets be #BrilliantTogether

ISS STOXX is looking for EUC Platform Engineer to join our team in Mumbai Goregaon (East).

Overview:

Join our IT Services team as an EUC Platform Engineer where youll play a key role in designing implementing and supporting end-user computing solutions across ISS STOXX. You will ensure employees have secure reliable and efficient access to the tools and platforms they need to be productive. This role involves managing endpoint technologies collaboration platforms and workplace services while driving automation and continuous improvement.

The ideal candidate brings deep technical expertise inMicrosoft IntuneEndpoint Manager Entra M365 andapplication lifecycle management and is passionate about delivering secure scalable and user-centric solutions. This individual will lead efforts to package and deploy applications enforce configuration baselines and ensure compliance with enterprise security standards across Windows and macOS environments. This individual also possesses a strong understanding of Microsoft Entra how users groups access packages and enterprise applications all interact.

In addition to technical responsibilities the role requires strong collaboration with global teams across the US EMEA and APAC regions providingTier 3 supportand driving continuous improvement in endpoint operations. The successful candidate is an independent thinker proactive problem solver and effective communicator who thrives in a fast-paced service-oriented environment.

Responsibilities:

• Package update and deploy applications using Microsoft Intune ensuring alignment with enterprise standards compliance requirements and business deadlines.

• Manage application lifecycle within SDLC protocols including testing validation and deployment phases.

• Administer and integrate management environments (Intune) with Azure AD ensuring seamless transition and operational efficiency.

• Manage Entra configurations for Enterprise Applications including SAML and provisioning setups access packages users and groups.

• Manage Microsoft 365 user-facing services such as Exchange and Sharepoint

• Configure and manage Device Configuration Policies Compliance Policies and Microsoft 365 Security Products (Defender for Endpoint MDAV Azure RMS).

• Monitor and report on the health and compliance of the desktop environment ensuring timely patching and remediation of vulnerabilities.

• Design and maintain infrastructure for Microsoft Endpoint Manager (Intune) including Autopilot provisioning Windows patching and hardware specification compliance.

• Architect and implement scalable endpoint management solutions for Windows and macOS devices.

• Conduct audits to identify gaps in security and compliance and implement corrective actions.

• Collaborate with IT Security Infrastructure and business teams to ensure seamless integration of EUC services.

• Monitor performance and availability of EUC platforms providing proactive improvements.

• Document EUC standards procedures and best practices.

• Contribute to projects that enhance digital workplace capabilities.

• Provide Tier 3 support and collaborate with service desk teams to ensure timely resolution of issues.

• Maintain a business-focused approach to IT service delivery including metrics and reporting.

Qualifications:

• Bachelors degree in Computer Science Information Technology or related field or equivalent experience.

• 5 years of experience in end-user computing or workplace engineering.

• Strong knowledge of Microsoft 365 Intune Entra Active Directory and endpoint management.

• Experience with VDI technologies (Citrix VMware Horizon) preferred.

• Familiarity with endpoint security tools and compliance frameworks.

• Excellent troubleshooting and problem-solving skills.

• Strong communication and collaboration abilities.

• Familiarity with PowerShell scripting for automation and troubleshooting.

• Experience with ITSM platforms such as ServiceNow Jira or Remedy.

• Knowledge of enterprise hardware platforms (Dell Lenovo HP Apple) and mobile device support (iOS Android).

• Understanding of ITIL framework and structured service desk operations.

• Strong written and verbal communication skills; ability to document procedures and communicate effectively with stakeholders.

What We Value

• A growth mindset and eagerness to learn and share knowledge.

• Comfort working in a fast-paced agile environment with open communication.

• Creativity and willingness to explore innovative solutions.

• Ability to work independently and collaboratively within a team.

• A knack for simplifying complex problems into elegant solutions.

#MIDSENIOR

#LI-KK1

What You Can Expect from Us

At ISS STOXX our people are our driving force. We are committed to building a culture that values diverse skills perspectives and experiences. We hire the best talent in our industry and empower them with the resources support and opportunities to growprofessionally and personally.

Together we foster an environment that fuels creativity drives innovation and shapes our future success.

Lets empower collaborate and inspire.

Lets be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985 we offer top-notch benchmark and custom indices globally helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance sustainability cyber risk and fund intelligence. Majority-owned by Deutsche Börse Group ISS STOXX has over 3400 professionals in 33 locations worldwide serving around 6400 clients including institutional investors and companies focused on ESG cyber and governance risk. Clients trust our expertise to make informed decisions for their stakeholders benefit.

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Institutional Shareholder Services (ISS) is committed to fostering cultivating and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race color ethnicity creed religion sex age height weight citizenship status national origin social origin sexual orientation gender identity or gender expression pregnancy status marital status familial status mental or physical disability veteran status military service or status genetic information or any other characteristic protected by law (referred to as protected status). All activities including but not limited to recruiting and hiring recruitment advertising promotions performance appraisals training job assignments compensation demotions transfers terminations (including layoffs) benefits and other terms conditions and privileges of employment are and will be administered on a non-discriminatory basis consistent with all applicable federal state and local requirements.