Area Manager Risk Containment UnitSenior Area Manager Risk Containment Unit
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
| Job Purpose | This position is open with Bajaj Finance handle end to end Credit Card Fraud Monitoring ProcessCulture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes |
| Duties and Responsibilities | PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job)Responsible to control sourcing/Offer level sourcing monitoring for unusual fraud escalation from Banks / RBI / Call CentreCoordination with business / Risk / PartnersHO Led Monitoring / Field CoordinationTo make strategy to control fraudChannel Training and transaction MonitoringCollection engagement to find fraud proactivelyWriting Fraud control process and policyInvestigation & Root Cause Analysis of fraud/dispute casesPrepare complete fraud monitoring framework 4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job)Handle end to end all processes and to start from ground within RCU Field team (Rural Urban) to ensure the field investigation is done in defined time.5. DECISIONS(Key decisions taken by job holder at his/her end)Make strategy for field and HO team to ensure all frauds new technology or new ways to control fraud.6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day workRisk Team: To understand and align on policy changes and ascertain impactCustomer Service Product and Sales Teams: To understand market challenges and recent fraud trend or complaints related to : To align on the RCU controls that directly impacts the business processes including Cost TAT or Customer ExperienceExternal Clients Roles you need to interact with outside the organization to enable success in your day to day workVendors & Channel Partners: - Need to connect specially with Business channel partners on fraud awareness / Providing training / for investigation point of view.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions (FY 19)(These should be quantifiable numerical amounts)NAOther Dimensions (FY 19)(Significant volume dimensions associated with the job)Total Team Size: 0Number of Direct Reports:0Number of Indirect Reports:0Number of Outsourced employees:0 |
| Required Qualifications and Experience | Practice Emotional Intelligence - Develops the team supporting them to do moreListens to others stays calm under pressure and treats everyone with respect. |
Required Experience:
Manager
Key Skills
- Arm
- Risk Management
- Financial Services
- Cybersecurity
- COSO
- PCI
- Root cause Analysis
- COBIT
- NIST Standards
- SOX
- Information Security
- RMF
About Company
Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.
