Human Resources Rep I

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Summary

This position is responsible for executing key HR processes with accuracy ensuring compliance with labor regulations and internal policies while delivering an excellent service experience to employees. This role blends strong communication and problemsolving skills with solid technical knowledge of HR systems analytics and operational workflows. The position plays a critical role in maintaining a compliant efficient and employeefocused HR operation.

What You Will Do

• Employee Service Excellence: Provide timely accurate and empathetic support to employees regarding HR policies benefits and administrative requests.

• Decision-Making & Critical Thinking: Analyze employee data to identify trends risks or compliance issues. Evaluate alternatives and propose databased solutions aligned with labor regulations and company policy. Accurately document processes workflows and cases ensuring traceability and compliance. Support risk assessments for terminations disciplinary processes and other HR actions.

• Labor Relations Support: Provide firstlevel guidance to employees and leaders regarding behavior concerns attendance issues or policy compliance. Manage basic disciplinary documentation and support the resolution of routine employee concerns. Maintain employee files up to date ensuring legal and internal compliance. Communicate and interpret HR and labor policies in a clear and consistent manner.

• HR Operations Execution: Execute daily HR processes such as hires terminations employee changes and data updates in HR systems. Coordinate onboarding and ensure correct registration documentation and integration of new hires. Administer transportation cafeteria services and other onsite benefits ensuring quality and accuracy. Prepare analyze and monitor HR metrics including turnover absenteeism overtime and headcount. Ensure strict compliance with labor regulations and internal controls across all HR processes.

Required Profile

• Education: Bachelors degree in Human Resources Management Business Administration Organizational Psychology or Engineering/IT (preferred for Workday/SAP experience).

• Languages: Fluent English (essential for oral and written communication).

• Systems: Workday and / or SAP

What you Have

• Employee service excellence

• Clear and empathetic communication

• Critical thinking and problem solving

• Process orientation and attention to detail

• Confidentiality and ethics

• Organization and followup

• Collaboration and teamwork

Technical Knowledge

• Solid understanding of Mexican labor law.

• HR administrative processes: hires terminations changes.

• Payroll incident management.

• Attendance control and benefits administration.

• HR metrics and reporting (turnover absenteeism O/T).

Additional Information

• Location: Reynosa Tamaulipas facility.

• Work Model: On-site five days per week.

Final details:

Caterpillars Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed without regard to race religion national origin color gender gender identity sexual orientation age or this company we do not request pregnancy tests or HIV tests as requirements for entry permanence or promotion in employment.

Please frequently check the email associated with your application including the junk/spam folder as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.

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Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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