Chief marketing and communications officer (CMO)

APS

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profile Job Location:

Washington, AR - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary



Chief marketing and communications officer (CMO)


The American Physical Society (APS) is a nonprofit membership organization devoted to advancing and diffusing the knowledge of physics through its outstanding research journals and scientific meetings as well as its education outreach advocacy and international activities. APS represents 50000 members including physicists in academia national laboratories and industry in the United States and throughout the world.


Position Summary:

The chief marketing and communications officer (CMO) provides visionary leadership for APSs global marketing and communications strategy. Partnering closely with the CEO and c-suite leaders the CMO leads the development and execution of APS positioning and messaging content marketing and digital engagement strategies. The CMO ensures APS delivers clear compelling and consistent communications that amplify the voice of physics worldwide and drive revenue growth across membership meetings and publications in support of the Societys mission and strategic priorities.

The CMO oversees all marketing external and internal communications media relations and related digital strategy. This leader expands APSs reach and strengthens its brand across the global physics community ensuring APSs story inspires action and engagement. The role centers on growing and engaging diverse audiences while deepening relationships with APS members authors and customers.


The CMOis responsible for:

Strategic direction planning and performance
  • Develop implement and evolve an integrated global and digital communications content and marketing strategy that drives APS business priorities grows revenue supports mission and enhances the Societys reputation and influence.

  • In partnership with C-suite leaders define and track key performance indicators aligned with APS strategic priorities.

  • Translate APSs enterprise strategic priorities into a clear integrated marketing and communications vision supported by a multi-year transformation roadmap and a coordinated campaign planning framework that drives alignment accountability and execution across the organization.

  • Leverage analytics and customer insight to inform strategy and connect marketing and communications activity to measurable engagement and business outcomes.

  • Lead market analysis to identify new products and growth opportunities in partnership with APS business units.

  • Monitor emerging trends in marketing member engagement and digital strategy translating insights into innovative actionable approaches.


Brand and communications leadership
  • Lead the development of all internal and external communications products including websites newsletters press materials social media marketing campaigns internal communications and staff intranet.

  • Own and evolve APSs enterprise positioning and messaging framework to ensure clarity consistency and alignment across audiences channels and business lines in support of the Societys mission and strategic priorities.

  • Lead and inspire the team to create mission storytelling translating science and purpose into compelling external narratives.

  • Foster strategic partnerships with scientific societies institutions agencies and global organizations to advance shared goals and extend APSs global reach and visibility.

  • Oversee APS crisis communications ensuring alignment with supporting frameworks and decision trees adopted by APS governance and leadership.

Digital engagement and experience

  • Set and lead APSs content strategy ensuring all digital and other content across APSs website and social media platforms publications meetings and membership collateral advances organizational goals engages global audiences and reflects APSs mission and brand voice.

  • Establish and oversee content governance and workflow frameworks that define ownership decision-making and quality standards across marketing communications and web production teams ensuring a unified and consistent user experience.

  • Foster innovation and integration across channels aligning storytelling digital experience and marketing initiatives to deliver cohesive accessible and dynamic content that elevates APSs global reach and reputation.

  • Lead the development and execution of a comprehensive digital engagement roadmap that enhances the customer experience across all digital touchpoints.

  • Partner with the CIO to drive APSs digital transformation ensuring cohesive engaging accessible and personalized experiences across all customer-facing platforms.

  • Lead APSs search and discovery strategy including SEO and emerging discovery channels to improve the visibility accessibility and impact of APS content across global audiences and platforms.


Audience and customer growth
  • Use analytics segmentation and lifetime value models to improve member and author acquisition retention and engagement embedding customer-centric insight into APSs growth and engagement strategies.

  • Own audience and customer lifecycle strategy across members authors and customersdriving coordinated acquisition engagement retention and long-term value across APS programs products and touchpoints.

  • Lead initiatives that harness data analytics and customer insights to personalize communications optimize marketing strategies and deepen engagement and retention.

Leadership and management

  • As a senior leadership team member provide operational cultural and behavioral leadership.

  • Foster internal and external relationships to advance strategy and strengthen the APS brand.

  • Provide strategic direction and ensure mentorship and professional development across the communications and marketing team.

  • In partnership with C-suite partners track agreed-upon key performance indicators ensuring alignment with APS strategic priorities.

  • Oversee the departments budget responsibly aligning resources with strategic priorities and organizational goals.

  • Build effective working relationships with the APS Board using engagement as an opportunity to pressure-test ideas deepen understanding of audience needs refine strategic priorities and provide guidance and direction on effective leadership communications.

Education:

  • Bachelors degree or equivalent experience preferred.


Experience and qualifications:

  • 15 years of progressively responsible experience in communications marketing digital and digital engagement including enterprise-scale strategy and transformation leadership.
  • 5 years in a senior leadership role with responsibility for strategy teams and budget oversight.

  • Demonstrated expertise in leveraging digital marketing data analytics and marketing technology (e.g. CRM CDPs Campaign Activation) to drive insight engagement and growth.

  • Proven ability to interpret and operationalize an organizations mission and strategic visionsetting clear direction and aligning global marketing and communications efforts to deliver measurable impact.

  • Demonstrated experience leading enterprise reputation management strategy ensuring proactive monitoring timely response to emerging issues and consistent reinforcement of APS values.

  • Demonstrated experience in audience development and engagement including managing member author and B2B and B2C customer lifecycles to drive long-term value and participation.

  • Experience in membership or scientific organizations and with global research publications is a plus.

  • Exceptional storytelling writing and editing skills across diverse media platforms.

  • Proven track record in building community and enabling multiple paths for engagement among groups and between individuals.

  • Strong collaborative skills and proven ability to work with a variety of stakeholders.

  • Commitment to APS core values in leadership and communication practice.


Location of work:

As noted in the job description APS follows a remote first work model with a majority of staff working primarily from remote locations. The CMO is a remote first position that will be associated with the APS offices in the Washington DC metro area. The position will require regular and frequent travel to meet in person with staff in the College Park Maryland; Hauppauge New York; and Washington DC offices.


Travel:The position requires up to 20% travel to business meetings and industry events and may include international travel.

Salary:

The salary range for this position takes into account various factors influencing compensation decisions such as skill sets experience training and other business and organizational requirements. The salary listed within the specified ranges considers relevant experience. Our compensation philosophy at APS aims to maintain salaries at the midpoint of the market. As a result we typically hire within the target starting range. Exceptional rare cases may merit reviews above target starting range for specialized or niche skills aligned with strategic operational goals.


Hiring range:$276532/year - $376774/year (USD)

Target starting range:$276532/year - $307641/year (USD)


This is us:

Help us achieve our mission of advancing and diffusing the knowledge of physics for the benefit of humanity promote physics and serve the broader physics community.


Our core values:our values are our guideposts

  • Scientific Method
  • Trust Integrity and Ethical Conduct
  • Equity Diversity and Respect
  • Collaboration
  • Education and Learning
  • Speaking Out


Amazing 2026 benefit offerings:

  • APS offers a competitive package of benefits including health and wellness retirement savings and planning services and professional development. APS respects work/life balance and offers generous time off. An overview of senior leadership benefits is provided in a separate document.


The American Physical Society is an affirmative action and equal opportunity employer. It is the policy of American Physical Society not to discriminate or allow the harassment of employees or applicants on the basis of race religious creed immigration status alienage or citizenship religion color ethnicity sex national origin age disability marital status familial status protected veteran status protected military status physical or mental disability sexual orientation gender identity genetic information predisposing genetic characteristics ancestry domestic violence victim status or any other characteristic protected by law with regard to any employment practices including recruitment advertising job application procedures hiring upgrading training promotion transfer compensation job assignments benefits and/or other terms conditions or privileges of employment provided the individual is qualified with or without reasonable accommodations to perform the essential functions of the job. This policy applies to all jobs at APS. The American Physical Society is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request a reasonable accommodation please contact APS Human Resources at The Know Your Rights: Workplace Discrimination is Illegal poster prepared by the U.S. Equal Employment Opportunity Commission (EEOC) provides an overview of several laws that protect you from discrimination on the job and several rights are afforded to you by these laws. The Pay Transparency Non Discrimination Provision prepared by the U.S. Office of Federal Contract Compliance Programs (OFCCP) provides an overview of several protections implemented to protect individuals working under federal contracts from discrimination when inquiring about or discussing compensation; these protections apply to all employees and applicants. The APS has a remote first concept that promotes equal treatment and equal access independent of physical work location with a majority of staff working primarily from remote work locations.


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For additional inquiries regarding this role please contact Shadè Bacote Head of talent acquisition & design at .

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Chief marketing and communications officer (CMO)The American Physical Society (APS) is a nonprofit membership organization devoted to advancing and diffusing the knowledge of physics through its outstanding research journals and scientific meetings as well as its education outreach advocacy and inte...
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