AI and Analytics Delivery Lead

Philadelphia, PA - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Senior Manager AI & Analytics Delivery

Location: Philadelphia PA (Hybrid)

Job Type: Full Time

Role Overview

EXL is seeking a Senior Manager AI & Analytics Delivery to lead complex client-facing engagements at the intersection of agentic AI machine learning and enterprise data. This is a high-visibility onshore role responsible for driving end-to-end delivery of AI-powered solutions

The Senior Manager will lead multi-workstream programmes spanning the full AI lifecycle - from solution architecture and model development through to production deployment and stakeholder adoption. Engagements typically involve agentic AI systems LLM-based automation and ML-driven decision intelligence at enterprise scale.

This role demands equal parts technical depth and executive presence. The successful candidate will serve as EXLs primary onshore point of contact owning both delivery outcomes and the client relationship.

Key Responsibilities:

Delivery & Programme Management

Own end-to-end delivery of AI and analytics engagements including programme planning milestone tracking risk management and executive reporting
Lead cross-functional teams of AI/ML engineers data scientists and BI analysts across onshore and offshore workstreams
Define and govern delivery frameworks for agentic AI systems ensuring quality accuracy and production-readiness
Manage scope timelines and budgets; proactively resolve blockers before they impact delivery

Client & Stakeholder Management

Serve as the primary onshore client partner for Director and VP-level stakeholders
Translate complex AI/ML outputs - model scores agent decisions explainability outputs - into clear business narratives
Build trusted advisor relationships that drive account growth and long-term partnership

Technical Oversight

Provide technical direction across LLM and agentic AI pipelines including context engineering tool orchestration and output validation
Oversee ML model development and evaluation - including gradient boosting (XGBoost/LightGBM) SHAP-based explainability and performance benchmarking
Review solution architectures for scalability latency and integration with enterprise data platforms
Ensure AI systems meet client standards for accuracy fairness interpretability and maintainability

People & Practice Development

Mentor and develop delivery staff; build a high-performance technically rigorous team culture
Contribute to EXLs AI/ML practice through reusable accelerators delivery playbooks and thought leadership

Qualifications:

Required

Bachelors degree in Computer Science Engineering Statistics or a related quantitative field; advanced degree preferred
6 years of experience in data and AI consulting or enterprise technology delivery with at least 3 years in a senior client-facing leadership role
Hands-on experience delivering NLP LLM or agentic AI solutions in production enterprise environments
Strong working knowledge of machine learning - including gradient boosting models (XGBoost/LightGBM) and model explainability techniques (SHAP LIME)
Familiarity with LLM ecosystem concepts: prompt engineering retrieval-augmented generation (RAG) agent frameworks and context window management
Proven ability to manage complex multi-workstream programmes across diverse technical and business stakeholders
Executive-level communication skills; able to present confidently to VP and SVP audiences

Job Title: Senior Manager AI & Analytics Delivery Location: Philadelphia PA (Hybrid) Job Type: Full Time Role Overview EXL is seeking a Senior Manager AI & Analytics Delivery to lead complex client-facing engagements at the intersection of agentic AI machine learning and enterprise data. ...