Management Trainee Deductions

Ready to shape the future of work
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Inviting applications for the role of Management Trainee - Deductions

We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual Consolidated and Automated)
In this role you will be expected to work on strict deadlines in a fairly high-pressure business environment while being a good team player.

SAP knowledge and experience in generating reports from SAP would be an added advantage.

Responsibilities
In this role you will be responsible for all the activities related to O2C domain.

Relevant experience in Deductions for couple of years.
Administrate and enforce deduction management and trade payment policies.
Research deductions or short pays including Shortages spoilage cash discounts (unearned) promotional discounts rebates product returns and other claims made by customers.
Validate and resolve deductions by contacting either internal cross functional teams or customer in bid to collect supporting documents (debit memo raised by customer remittance in case not available delivery proofs in case of their own carrier) and applying them against the payments received and promotion terms.
Effectively communicate and follow up with cross-functional team members including Sales Key Account Managers OS&D Logistics Customer Service and Cash Applications.
Evaluate existing deductions management processes and propose solutions to improve the capture and resolution of deductions.
Perform other related duties as assigned.
Determine if the disputes are valid and issue credit memos (If valid dispute)
File Claim of payment with customer or in customer Portals if Disputes are invalid.
Obtain back up documentation from customers freight forwarders and business units.
Obtain documentation to support Businesss position on invoices which are disputed and prepare necessary documentation to rebill customers.
Should be able to independently manage assigned targets for calls & aged deductions.
Should be able to speak to the Europe based clients to discuss the input and resolve any queries for disputes.
Prepare Reports business documents and presentations for upper management and executives. Data-gathering and modeling strategies to provide an overview of new processes and enhanced procedures for business-wide reporting.
Problem-solving to find solutions to an organizations data management and reporting problems and to be able to adapt and modify solutions based on changing requirements.
MIS - Monthly / Weekly / Daily Reports and Dashboard preparation
Must demonstrate a high level of self-motivation energy and flexibility.
Support team priorities and initiatives and effectively manage workload.
Assist in SOP (Standard Operating Procedures) creation and updating
Deliver the required data for audit purposes
Responsible for the timely accurate approved entry and maintenance of trade settlements in the ERP.
Daily Quality Check for the matching which team has matched.

Qualifications
Minimum qualifications

Graduation
Relevant experience in Order to Cash

Preferred qualifications

Very Good Written and Verbal Communication skills
Proficient in MS Office applications especially in MS excel



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Make an impact Drive change for global enterprises and solve business challenges that matter
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Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

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