Business Systems Analyst (Contract)

We are seeking a highly detail-oriented and analytical Business Systems Analyst who is comfortable working in regulated environments with sensitive data. This role will support a redistribution of workload by owning foundational system maintenance activities ensuring data quality and maintaining accurate documentation across business systems.

Key Responsibilities

System Analysis and Documentation

• Conduct deepdive analysis of system edge cases and document findings to support product and engineering teams.
• Create and maintain process documentation to ensure systems remain accurate and compliant.

Support data completeness requirements for account setup user provisioning and hospital/ATC (Authorized Treatment Center) records.

System Configuration and Record Maintenance

• Perform ongoing maintenance of system configuration settings and data records across multiple applications (e.g. Veeva CRM Salesforce Oracle ServiceNow SailPoint Informatica).

Testing and Release Support

• Execute User Acceptance Testing (UAT) for new software releases and system enhancements.
• Validate data integration and synchronization across connected platforms.

Data and System Hygiene

• Maintain user lists deactivate inactive accounts process name changes and support routine access reviews.
• Perform ongoing maintenance of hospital and user records to ensure accuracy across systems.

Patient Logistics & Light Validation Support

• Support light testing or validation activities related to patient logistics systems.

Process Optimization

• Identify and implement improvements to keep systems and workflows accurate current and compliant.
• Collaborate with crossfunctional partners to standardize and streamline processes.

CrossFunctional Collaboration

• Partner with quality compliance commercial operations field teams and digital system owners to ensure alignment on requirements and system changes.
• Coordinate with global teams to maintain consistency in onboarding processes where applicable.
• Collaborate closely with Veeva CRM technical teams for account structures hierarchy setup and key data dependencies.

Qualifications

• Bachelors degree with 25 years of relevant experience.
• Strong analytical skills with exceptional attention to detail.
• Experience with data analysis validation or system operations.
• Ability to work with sensitive data (PII/PHI) in compliance with regulatory requirements.
• Proficiency with Microsoft Office Suite; familiarity with JIRA or similar tools.
• Understanding data management processes and multi system environments.

Preferred

• Experience in pharmaceutical healthcare or other regulated industries.
• Knowledge of GxP and compliance driven workflows.
• Exposure to Veeva CRM or other CRM/account management systems.
• Understanding of the U.S. healthcare ecosystem.
• Canadian market exposure (minorapprox. 5% of workload).

Contract Length: 12 month with chance to extend.

$65 -70/hr.

This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (Vertex). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation medical benefits fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors including skills competencies experience location and/or being pursued and other job-related factors permitted by addition this role will be eligible for overtime pay in accordance with federal and state requirements

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