Retail Sales Manager
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality style and substance in every size 00-32 we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape. The brand was launched in October 2016 by Emma Grede and Khloé Kardashian to empower all women to celebrate their bodies with confidence by offering high-quality designs in all sizes. What started as the largest denim launch in history has evolved into an iconic and inclusive fashion line of denim ready-to-wear swim and accessories.
The Retail Sales Manager will play a crucial role in ensuring a high level of client satisfaction and sales performance in London-based stores. This individual will be responsible for interacting with customers managing stock and collaborating with the wholesale team to drive business efficiency. The role requires a dynamic proactive individual with excellent fashion knowledge and retail operations experience.
Key Responsibilities:
- Drive sales in store.
- Manage stock including conducting stock takes handling deliveries visual merchandising and replenishment.
- Resolve or escalate all customer issues promptly.
- Create detailed reviews of the business and product at the end of each season including competitor awareness of product and sale periods.
- Build key relationships with store managers and teams as appropriate.
- Communicate proactively with the wholesale team on stock staffing and sales to ensure efficient business operations.
- Support events and store pop-ups with an understanding of sales targets and plans.
- Provide staff training within all retail partners as required.
- Assist and interact with customers in a warm and courteous manner.
- Engage every client in interactions that result in the highest level of client satisfaction positively impacting both sales and service.
- Utilize exemplary selling skills to effectively identify customer needs and close sales.
- Adhere to Good American and retailer guidelines specific to each store.
Required Qualifications/Primary Job Requirements:
- Previous retail experience or relevant customer-related experience (e.g. hospitality); denim and department store experience preferred.
- Excellent fashion knowledge.
- Strong retail operations knowledge.
- Proven track record in achieving sales results.
- Willingness to work retail business hours including nights weekends and bank holidays.
- Willingness to travel if required.
- Strong communication skills both verbal and written with excellent customer service skills.
- Ability to prioritize and handle multiple tasks efficiently.
- Ability to work with a diverse client base.
- Ability to work in a fast-paced changing environment and adapt as needed.
- Proficiency in Point of Sales (POS) systems and Microsoft Outlook/email.
- Proficiency in Excel.
- Must currently be based in and hold authorization to work in the United Kingdom.
Please note that this role requires to be onsite four days a week.
At Good American we believe that a diverse and inclusive workplace drives innovation and success. We are committed to creating an environment where everyone feels valued respected and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds and encourage individuals of all races gender identities ages religions sexual orientations abilities and veteran statuses to apply.
WE ARE B CORP CERTIFIED!
As our business has grown so has our responsibility to our community our planet and our operations. Being B Corp certified means we will continue to prioritize people and the planet alongside profit.
Required Experience:
Manager
Key Skills
- Customer Service
- Agriculture
- Atl
- Bank Operations
- Body Care
About Company
Made by women, for women. All bodies. All Sizes. No compromises. Shop the collection of premium denim, swim, shoes, bodysuits, sweats, & more from Good American. Designed for a curvier, sexier and stronger shape. All our products are available in a full size range that serve your curv ... View more
