Clinic Supervisor
Job Location:
Boston, MA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Division of Breast Surgery at Brigham and Womens Hospital (BWH) provides comprehensive multidisciplinary care for patients with both benign breast conditions and breast cancer. The division operates highvolume outpatient clinics and surgical services across multiple locations in Boston and southeastern Massachusetts requiring strong operational coordination consistent workflows and a patientcentered approach.Essential Functions
Responsible for recruiting hiring evaluating training and developing support staff.
Provides day to day supervision and direction to support staff.
Assigns work and monitors performance.
Monitors/coordinates managed care/billing function including referral process insurance verification registration
cash collection encounter forms and billing
Participates in the assessment and management of operational functions including patient scheduling wait
times staff coverage ancillary tests and follow up appointments phone systems transcription services and
volume issues.
Oversees purchase orders petty cash and check requests.
Maintains and orders office supplies and equipment.
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Education
High School Diploma required
Associates degree preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
Supervisory experience 0-1 year required
Experience working in an academic healthcare environment 2-3 years required
Knowledge Skills and Abilities
- Strong understanding of all Office Suite.
- Strong communication and organizational skills.
- Strong and proven leadership skills.
- Ability to work with staff of all levels.
- Excellent time management skills.
- Generally Accepted Accounting Principles.
- Ability to adapt to multiple and rapidly changing priorities and deadlines.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$54059.20 - $78686.40/AnnualGrade
6EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
