Senior Lending Services Officer (Securities & Redemptions Lending Officer)

About Allica Bank

Allica is the UKs fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Role Description

The Senior Lending Servicing Officer plays a key role in the effective management of post-completion activities undertaking all relevant post-completion requirements relating to all Allica Lending products. Including for example Land Registry checks Redemptions Releases Lease reviews and annual reviews.

If think you can deliver operational excellence with strong organisational and leadership skills then this role could be for you.

Principal Accountabilities

• Supporting the Team Lead with Securities and Redemption.

• Delegated authority this could be for agreed 4eye checks redemption sign offs lease reviews.

• First point of contact for Securities and Redemption queries triaging before hand-off to team Lead.

• Reviewing procedure guides to ensure up to date processes are captured.

• Act as the first point of contact for Securities and Redemption queries.

• Support the Team Lead on key functions like redemption sign-offs lease reviews and procedural updates.

• Contact customers and/or professional advisors for required information.

• Ensure all post-completion tasks are undertaken including ensuring that any post-completion undertakings are met within agreed timescales.

• Maintain good working relationships with all legal/valuation partners to ensure smooth and timely exchange of correspondence and communication.

• Undertake lease reviews and take ownership of Deeds documents or any such in-life documentation that requires the Banks oversight.

• Liaise positively with Relationship Managers when in receipt of Redemptions and Partial Redemptions requests to retain Business where possible.

Personal Attributes & Experience

• Strong customer service ethic.

• A generic knowledge of the commercial environment and lending pipeline management.

• Experience in commercial mortgage lending with a strong grasp of securities redemption processes and post-completion lifecycle.

• Confident handling Deeds Leases and other in-life lending documentation.

• Strong attention to detail and ability to operate in a fast-paced regulated environment.

• Outstanding problem-solving communication and stakeholder management skills.

• Excellent analytical and problem-solving skills.

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do so our benefits are designed with you in mind:

• Full onboarding support and continued development opportunities

• Options for flexible working

• Regular social activities

• Pension contributions

• Discretionary bonus scheme

• Private health cover

• Life assurance

• Family friendly policies including enhanced Maternity & Paternity leave

Dont tick every box

Dont worry if you dont have all the skills or requirements listed on the job description. If you think youll be a good fit wed still love to hear from you!

Flexible working

We know the 9-to-5 isnt right for everyone. Thats why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and if we can we will do our best to accommodate.

Diversity

Were a diverse bunch here at Allica with all kinds of experiences backgrounds and lifestyles. Our openness and differences make us stronger and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Required Experience:

Senior IC