ReceptionistCare Navigator
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Job Summary
The main responsibilities of the role include:
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors either in person or over the telephone and email
- Receive assist and direct patients in accessing the appropriate service or healthcare professional in a courteous efficient and effective way
- Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of clerical support to clinical staff and other members of the practice team
- Facilitate effective communication between patients members of the primary health care team secondary care and other associated healthcare agencies
About the Candidate
The successful candidate will have the following skills and experience:
- Excellent interpersonal and communication skills both written and verbal
- Excellent computer skills in Word Excel and Outlook
- Attention to detail
- Good standard of numeracy and literacy
- Confident working as part of a team and independently
- Excellent timekeeping
- An understanding of GDPR and confidentiality
- Presentable and approachable to both staff and patients
- Self-motivated
- Flexible and able to adapt
- Experience working with the clinical system SystmOne would be advantageous
About Us
We are a well-established friendly and supportive team who take pride in the work we do. We promote a healthy work life balance and are willing to facilitate personal development and encourage each individuals interests.
For further information on our practice please visit our website
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
NHS General Practitioner GP Medical Centre | Cavendish Health Centre | Marylebone, Central London, England
