Manager IV, Process Support Engineer

Hiroshima - Japan

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.

What We Offer

Location:

HiroshimaJPN

Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.

Key Responsibilities

Drives the adoption of new technology at the customer site. Manages a team that works closely with customers to demonstrate and introduce new technologies at customer sites through Demos on site evaluations Joint Development Programs and new tool qualifications.
Serves as liaison between the customer and the Business Unit for assigned projects ensuring clear understanding of customer issues and delivery of applicable solutions.
Manage PSEs providing highly visible customer support through the performance of on-site installation as well as any necessary diagnoses troubleshooting service and repair of complex equipment and systems.
Oversees team that checks and approves operational quality of system equipment. Team instructs customers in the operation and maintenance of the system.
Responsible for training and certification of PSEs into their areas of assigned responsibility
Responsible for demand planning and financial forecast of activity
Knowledge of 3 or more processes on 2 or more technologies or expert level in 1 technology
Basic integration knowledge

Functional Knowledge

Demonstrates in-depth understanding of concepts theories and principles in own job family and basic knowledge of other related job families

Business Expertise

Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

Identifies and resolves technical operational and organizational problems

Impact

Impacts the level of service and the teams ability to meet quality volume and timeliness objectives
Guided by policies and resource requirements within business unit department or sub-function

Interpersonal Skills

Guides influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials core values.

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes 20% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.

Required Experience:

Manager

Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices...