Associate Director, Military and Veterans Center Military and Veterans Center

APU seeks employees who desire to contribute to our thriving culture by cultivating community through professional interactions demonstrating a posture of lifelong learning and modeling Christ-like character. Working together employees at APU commit to establishing a university atmosphere that is edifying to God and one another.

The Associate Director of Military and Veteran Center is a member of a cross-functional enrollment and student services team that fosters seamless service and support for veteran and military-connected students. The Associate Director serves as the primary representative for Azusa Pacific University to all prospective veteran and military-connected students providing counseling and guidance on all university processes and procedures. This position is fully donor funded and contingent on donor funding.

Required Education

• Bachelors degree required Masters degree preferred.

Required Experience

• Five to seven years of professional experience working with military-connected personnel. Previous experience in military enrollment management or recruitment is preferred.
• Demonstrated advancement in leadership roles.
• Demonstrated ability to use technology to improve efficiency effectiveness and customer service.
• Experience using database systems and data to inform decisions.

Primary Duties/Essential Functions

• Partners and coordinates with all Azusa Pacific University Regional Campuses and enrollment offices including recruiting and enrolling military-connected students.
• Leads military university recruitment efforts for veteran and military-connected students at the university while partnering with staff at the Regional Campuses to serve military-connected students at all locations including scheduling planning organizing and confirming details related to all military recruitment efforts.
• Serves as one of the primary points of contact and customer service representatives to prospective military-connected students providing consistent accurate and timely information.
• Meets identified enrollment goals to include inquiry to applicant applicant to admitted and admitted to enrolled yield goals which directly relate to tuition revenue generation and impact the financial health of the university.
• In conjunction with the Enrollment offices partners with academic offices regional campuses and the Offices of Military and Veteran Resources and Military and Veteran Benefits at APU to better advocate for and serve the military-connected population ensuring a seamless transition experience.
• Conducts outreach activities around each of the APU campus locations to attract and recruit military-connected students.
• Stays abreast of trends with veterans and military-connected students including student development and accommodations.
• Provides superior customer service to military-connected prospective and current students.
• Provide leadership of all military-connected recruitment and outreach initiatives.
• May supervise V.A. Work Study students.
• Maintain records and statistics regarding veteran data and prepare both internal and external reports.
• Ensure compliance with the Department of Veteran Affairs and state approving agencies.
• Involvement with military-connected student events on campus in Azusa or at the Regional Campus locations.
• Develop internal and external communication materials for events and outreach.
• Collaborates with all APU enrollment offices to effectively engage the military-connected student population.
• May attend annual local and national conferences to train on new concepts and best practices.
• Collaborate with the APU Certifying Officials and financial aid personnel to ensure compliance with all federal and state rules and regulations governing veteran student benefits.
• Conduct customized information sessions for veterans that address the availability of resources for the veteran population.
• Required to work each Saturday commencement event (Winter and Spring) each calendar year.
• Regular punctual attendance as required by the supervisor based on department needs.
• Performs other duties as assigned by the supervisor.

Skills

• Strong written and verbal communication skills.
• Ability to manage details and follow through.
• Must be collaborative and an effective team member and team builder.

Mental Demands

• In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.

Physical Demands

• Requires repetitive motion and sitting at computer keyboard.
• Hearing and speaking on the telephone.
• Meetings may require walking and/or driving to various University locations.
• Ability to pull push bend grasp reach and lift up to 20 lbs.
• Must be able to climb stairs multiple times in a work day.

Visual Demands

• Computer monitor and reading.

Environment

• Pleasant office comfortable temperatures.

Technologies

• Proficient in Google Apps Microsoft Word PowerPoint Excel and Zoom.
• Knowledge of PeopleSoft software preferred.

Compensation

• Grade 14: $73724 to $84783 is the annual salary for this role and reflects what Azusa Pacific University reasonably expects to pay for this position. Actual compensation may vary based on the qualifications experience and internal addition to compensation APU offers a competitive benefits package.

Azusa Pacific University is a Christ-centered multicultural community that values and seeks faculty and staff who are committed to diversity work effectively with diverse populations and engage others in ways that honor our rich cultural mosaic and biblical foundation. Please click the links to learn more aboutwhat we believe ourmission statement and our statement of faith.

You can learn more about APU by watching the stories of faculty staff and alumni as they carry out our mission here: Pacific University will conduct a background check on all final candidates.

Review of applications will begin immediately and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race color national origin sex age disability or status as a veteran in any of its policies practices or procedures. Women and minorities are encouraged to apply.