Universal Banker (Level 1)
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
To take demand from Personal Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g. opening of relevant accounts statements debit order information etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience product and legislative (e.g. FAIS) requirements.
Qualifications :
Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable
Licenses & Certifications: FAIS Representative
Experience Required
Client Coverage
Personal and Private Banking
3-4 years
Relevant FAIS qualification and experience. If no FAIS experience would then need to operate under supervision. Experience in branch banking or contact centre environment with good understanding of bank processes policies and products.
Additional Information :
Behavioural Competencies:
- Checking Things
- Convincing People
- Developing Expertise
- Developing Strategies
- Embracing Change
- Establishing Rapport
- Examining Information
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Impressing People
- Interacting with People
- Inviting Feedback
- Meeting Timescales
- Pursuing Goals
- Seizing Opportunities
- Showing Composure
- Taking Action
- Team Working
- Thinking Positively
Technical Competencies:
- Application & Submission Verification (Consumer Banking)
- Banking Process & Procedures
- Client Acceptance & Review
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Presentation Skills
- Financial Services
- Customer Service
- Financial Acumen
- Fraud
- Math
- Military Experience
- Banking
- Upselling
- Cash Handling
- RMF
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
