Order Admin
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Job Location:
Guadalajara - Mexico
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
Customer facing services for a Region or specific Country. Telephone and email support for any inquiries from Customers or internal teams. Processing customers purchase order process and their accurate follow up. Day-to-day support activities and transactions for Indigo and non-Indigo areas which could be any or all the following examples: Order management training coordination quoting crediting managing returns & replacements administration and log relocations cancellations and Customer disputes.
Years of experience needed 23
Technical Skills:
Professional demeanor initiative to work independently but also ability to accept and follow instructions.
Fluently communicate in English and Spanish
Work closely with internal teams to identify system requirements
High level of communication in general
Able to meet client needs and offer the best solution.
Sensitive communication
Achievement of process knowledge and ongoing education based on implementation of transformational initiatives
Case documentation within assigned systems or platforms as per business requires
Achievement of Specific Schedules for coverage of assigned activities
Proficiency at Microsoft Office and Internet Browsers
Meeting Regional guidelines for achieving any legal requirements related to Quoting Ordering Post-Ordering and Invoicing matters
Following companys guidance on resolving basic system connectivity issues
Achievement of Key Performance Indicators as per activity assigned and as business demands in a timely manner and with high quality
Certifications Needed:
Bachelors degree in finance Business Economics Industrial Engineering or equivalent.
Additional Information :
Hybrid Position
$14000 Pesos per Month
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Lpc
- ABAP
- Benefits & Compensation
- Investor Relations
- ITIL
- Art
About Company
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide h ... View more
