Education Quality Support Officer

• Employment Type: Full-time (35-hour week)
• Duration: 2-year fixed term contract
• Location: Kensington NSW (hybrid working possibilities)
• Remuneration: Level 6 from $% Super Annual Leave Loading
• Working rights: Must have Australian working rights for duration of the contract to be eligible for this position

Why your role matters

As the Education Quality Support Officer youll play a key role in supporting the delivery and enhancement of education quality processes across the Faculty of Law & Justice. This position provides high-level administrative and project support including practical and analytical contributions to the Academic Calendar Transition Project with a particular focus on externally accredited programs.

In this role you will help implement the Facultys education strategy by supporting accreditation quality assurance curriculum review and compliance with both University and external regulatory requirements. Youll work closely with academic and professional colleagues to ensure accurate data management timely reporting and effective coordination of initiatives that improve the student experience and uphold academic standards.

Reporting to the Education Design & Quality Manager this position does not have direct reports.

Accountabilities

• Provide effective coordination and support for education quality activities including program and course reviews accreditation processes and quality assurance reporting.
• Providing practical and analytical project support for the Academic Calendar Transition initiatives with a focus on externally accredited programs.
• Assist in monitoring and tracking compliance with University policies regulatory standards and education quality frameworks.
• Prepare high-quality documentation briefing notes reports and data summaries for committees accreditation bodies and leadership.
• Maintain and analyse education quality data ensuring accuracy and integrity in records management systems.
• Support curriculum management processes including the preparation of documentation for program/course approvals and amendments.
• Coordinate logistics documentation and follow-up actions for committees working groups and faculty meetings relating to education quality.
• Provide proactive support and advice to academic and professional staff regarding education quality processes timelines and requirements.
• Contribute to projects that improve education quality systems processes and student outcomes.
• Build and maintain effective working relationships with stakeholders across the faculty central divisions and external partners.
• Perform other duties as required by the EDQ manager and contribute to a culture of continuous improvement within the work unit.

Skills & Experience

(please review the Position Description for a full list of Skills and Experience)

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education training and experience.
• Understanding of faculty-based teaching and learning processes in a large and complex educational institution and an interest in or knowledge of digital technologies in an educational setting.
• Excellent planning organisational and time management skills with the ability to coordinate projects and tasks work well under pressure and manage multiple priorities with competing deadlines.
• Highly developed interpersonal written and oral communication skills with the demonstrated ability to influence and guide staff at all levels of seniority.
• High-level computer literacy including advanced Microsoft Office skills together with strong numeracy and the ability to interpret and communicate financial information and monitor budgets.

Benefits and Culture

UNSW offer a competitive salary and access to a plethora of UNSW-perks including:

• 17% Superannuation and leave loading payments
• Additional 3 days of leave over the Christmas Period
• Access to lifelong learning and career development
• Progressive HR practices

More information on the great staff benefits and culture can be found here.

Application instructions

Please click on Apply Now to apply online. Applications should not be sent to the contact listed below.

Please provide a CV and a cover letter briefly addressing the bullet points listed under the Skills and Experience heading in the position description. A copy of the Position Description can be found on

Pre-Employment Checks

Aligned with UNSWs focus on cultivating a workplace defined by safety ethical conduct and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:-

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Contact

For any recruitment process related questions please contact

Anabel Wason

Talent Acquisition Partner

Email:

Applications close: Sunday 8^th February 2026 at 11:55pm

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender sexual orientation cultural and linguistic backgrounds Aboriginal and Torres Strait Islander background people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.