Customer Service Administrator

Brisbane - Australia

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Making a difference isnt just our purpose its what motivates our people every day. For us work is not about ticking a box. Its about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.

Maximum term role until 1 May 2026

As a Customer Service Administrator you will be working with existing client groups including government organisations whose employees wish to commence salary-packaging arrangements. The Customer Service Administrator will be responsible for administering and processing new customer accounts.

The main focus of the role is to provide administration support to the RemServ operations team and delivering exceptional customer service.

At MMS clear expectations help our people Be the Difference. Your key responsibilities in this role will include:

Assist with administrative and reporting requirements in accordance with client and Remserv standards and expectations.
Contribute to the development of effective teamwork.
Work towards achieving team goals and targets.

To be considered for this role you will have:

A strong customer service focus
Keen problem solver who thinks outside the box
Exceptional verbal and written communication skills
Demonstrated attention to detail
Solid experience learning and using new systems

What we can offer you:

Novated leasing benefits and discounts
12 weeks paid parental leave and access to our Parents Portal
Comprehensive learning and development opportunities to support your career growth
Sonder digital wellbeing platform providing personalised support 24/7 plus annual flu vaccinations
Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
Exempt Employee Share Plan

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.

We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples those caring for someone or living with a disability LGBTQIA and culturally diverse applicants to apply.
We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process please contact us at

Required Experience:

Unclear Seniority