Client Partner

The Company Youll Join

Carta connects founders investors and limited partners through world-class software purpose-built for everyone in venture capital private equity and private credit. Trusted by 65000 companies in 160 countries Cartas platform of software and services lays the groundwork so you can build invest and scale with confidence.

Cartas Fund Administration platform supports 9000 funds and SPVs representing nearly $185B in assets under management with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune Forbes Fast Company Inc. and Great Places to Work Carta is shaping the future of private market infrastructure.

Together Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions dont work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Cartas software for the Office of the Fund CFO does just that - its a new category of software to make private markets look more like public markets - a connected ERP for private capital.

For more information about our offices and culture check out our Carta careers page.

The Problems Youll Solve

At Carta our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow. As a Client Partner youll work to:

• Ensure successful onboarding adoption and daily usage by new clients to the Carta platform. This includes managing complex data migrations configuring platform features for client-specific needs and ensuring operational readiness through parallel testing
• Prior to implementation youll support Go to Market team as a subject matter expert on the platform and delivery offering guiding them through technical questions fund accounting best practices and software optimization based on their workflows
• With your deep understanding of both fund accounting and client service youll transform challenges into structured implementation strategies develop training experiences that increase platform fluency and serve as a trusted advisor in helping clients maximize their investment in the technology
• Lead full-cycle onboarding and implementation of fund clients onto our proprietary fund accounting platform inclusive of managing weekly cadence call
• Own data conversion and migration processes alongside the Implementations team including historical trial balance reconciliation
• Customize platform setup for client-specific fund structures including reporting fee calculations and waterfall modeling while working with relevant functional teams
• Conduct and analyze parallel testing to ensure reporting and calculations are accurate before go-live
• Develop training tools and sessions for both external clients and internal stakeholders; serve as a knowledge partner for cross-functional teams

The Team Youll Work With

Youll be joining our Client Partner team.

This team plays a critical role in driving the success of clients using our next-generation fund accounting platform. Acting as technical experts relationship managers and implementation leads we ensure that clients leave manual outdated processes behind and embrace a scalable tech-enabled accounting solution built for alternative asset fund managers. We work closely with Product Engineering and Operations to shape the future of fund services.

About You

• 4 years of fund accounting experience within private equity venture capital or fund administration environments
• Strong technical understanding of fund structures management/performance fees NAV calculations and capital account reporting
• Comfortable managing client relationships and delivering high-touch customer support
• Strong Excel skills and expertise with our Carta GL
• A detail-oriented problem solver who enjoys working cross-functionally and proactively

Disclosures:

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed please connect with the talent partner via email.
• Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
• For information on our data privacy policies seePrivacyCA Candidate Privacy and Brazil Transparency Report.
• Please note that all official communications from us will come from an @ or @ domain. Report any contact from unapproved domains to