Legal Operations Analyst

We are looking for a Legal Operations Analyst to join the Allstate Protection Plans Legal this role you will work cross-functionally on a diverse range of legal and compliance projects while leveraging cutting-edge AI and automation technology to drive initiatives that enhance efficiency and streamline processes. You will collaborate across teams gain a deep understanding of SquareTrades operations and play a key role in improving existing workflows through innovative tech-driven solutions. This is a hybrid position with a 2 day per week in-office expectation.

WHATS GREAT ABOUT THIS ROLE

• Youll obtain hands-on experience in the corporate legal and compliance fields.
• Youll be part of a dynamic fast-paced team working closely with multiple departments to drive projects that directly impact our customers claims experience.
• You wont be just taking orders youll be encouraged to gain a deep understanding of our business and bring your own ideas to the table.
• Youll get a taste of everything from regulatory compliance litigation and employment to marketing and operations with a fantastic support team to cheer you on.
• With lots of variety in day-to-day tasks and long-term projects you wont get bored!

RESPONSIBILITIES INCLUDE:

• In-House Support: Assist the Legal team with various aspects of in-house legal work including (but not limited to) reviewing NDAs and triage/prioritize incoming legal requests.
• Compliance: Assist with and oversee various aspects of regulatory compliance including GDPR/CCPA privacy processes industry-related license renewals and data/audit requests. Work with external partners and government agencies on compliance issues and filings.
• Escalated Complaints Management: Perform thorough investigations into customer complaints raised by regulators to determine the companys response and to coordinate resolutions with the customer.
• Corporate Governance: Assist in maintaining our active entities registered agents and business registrations/licenses. Youll also assist in drafting certain corporate documents for execution.
• Innovation: Identify opportunities own and spearhead the development of new processes to enhance efficiencies within the Legal department and potentially across the organization.
• Research: Collect data and research various issues through online and internal resources to create detailed analyses.
• Administrative Support: General administrative duties such as reviewing mail coordinating DocuSign requests managing a number of email aliases invoice processing and maintaining legal files.
• This position requires the ability to take on ad-hoc projects as they arise and own them with day is a little different around here!

Qualifications :

YOURE OUR IDEAL CANDIDATE IF YOU ARE:

• Intellectually curious highly organized and detail-oriented: youre not afraid to ask questions and can handle multiple projects and dynamic priorities without missing a beat.
• Driven to make an impact on the business: you have a can-do/will-do attitude and youre willing to think outside the box.
• Ambitious: no one needs to push you to excel; youll go above and beyond to get results (and youre able to motivate others to do the same!).
• Youll get your hands dirty: you not only bring the knowledge and experiences you have to this role but youre not afraid to jump in and assist the Legal team wherever necessary in areas that are unfamiliar to you.
• Youre unfailingly discreet and able to take care of confidential and often highly sensitive information with the utmost care
• Youre comfortable working with co-workers at all levels including senior management.
• Able to work autonomously in a fast-paced environment.
• Able to have fun-we like well-rounded people working at Allstate Protection Plans.

MINIMUM REQUIREMENTS:

• 2-3 years of relevant experience required
• Bachelors or associate degree
• Microsoft Excel: Must be proficient including pivot tables filtering and basic data analysis/data mining.
• SQL: Basic working knowledge of SQL
• Adobe Acrobat Pro: Experience using advanced features for document management.
• Excellent organizational skills superior analytical skills.
• Must possess a value add attitude.
• Should demonstrate high levels of integrity be passionate persistent and a team player.
• Comfortable working with and maintaining the confidentiality of sensitive information.
• Superior listening skills and strong oral written and interpersonal communication skills.
• Ability to work quickly and creatively with little or no supervision.

PREFERRED QUALIFICATIONS:

• Experience with Salesforce Docusign MS 365 Power Automate and/or Agility is a plus but not a requirement.
• Experience collaborating with cross-functional departments and executives on projects.

Additional Information :

At SquareTrade youll have access to: 

• Medical dental and vision coverage with network optionality to support our dispersed workforce
• HSAs and FSAs
• Open access to mental health benefits including 1:1 therapy coaching sessions and digital resources
• $75 monthly allowance to support self-care and well-being
• Up to 4% company match into 401(k)
• Supportive leave policies including paid parental grieving and loss and domestic violence protected leaves
• Paid Time Off 
• Work flexibility
• Talent shares
• Tuition reimbursement
• Learning opportunities
• Hybrid work arrangements
• $80 monthly internet connectivity stipend
• Various corporate perks and discounts

This role is a hybrid role associated with our Bay Area Office office.

SquareTrade estimates the possible base compensation for this role if hired in the San Francisco Bay Area California to be in the range : $100K - $120K

The candidate(s) offered this position will be required to submit to a background investigation.

SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race religion color national origin sex gender identity gender expression sexual orientation age marital status veteran status or ability status.  

The Team:   your information will be kept confidential according to EEO guidelines.

For jobs in San Francisco please click here for information regarding the San Francisco Fair Chance Ordinance. 

To view the EEO Know Your Rights poster click here. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. 

To view the FMLA poster click here. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. 

SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race religion color national origin sex gender identity gender expression sexual orientation age marital status veteran status or ability status.  It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore any discriminatory action taken on account of an employees ancestry age color disability genetic information gender gender identity gender expression sexual and reproductive health decision marital status medical condition military or veteran status national origin race (include traits historically associated with race including but not limited to hair texture and protective hairstyles) religion (including religious dress) sex or sexual orientation that adversely affects an employees terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship including but not limited to hiring training salary administration promotion job assignment benefits discipline and separation of employment. 

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Remote Work :

No

Employment Type :

Full-time