Product Manager

Global Sales & Services Operations (GSSO) is the team that helps shape Gartners mission-critical sales priorities and works with sales & services leaders to drive tactical and analytical insights. As an associate on the GSSO team youll be at the forefront of the ongoing transformation of Gartners sales force which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5000 associates who sell to every major function industry and market sector around the world.

About this role:

The Product Manager Marketing Technology is part of the Sales & Marketing Technologies team in GSSO. This team focuses on leveraging Marketing technologies to improve sales productivity and the overall seller experience.

We are seeking a product manager with a track record of leading ideation design and delivery and ongoing management of innovative Marketing technology. The right person can develop trust-based relationships and move towards the important vs. the you are excited about delivering impact within a fast-moving environment - this is the role for you.

What youll do:

• Own business requirement gathering definition and prioritization to inform the product delivery roadmaps and long-term vision that results in business impact.
• Work closely with IT to define and execute product delivery plans including resolution of day-to-day risks and issues that are obstacles to delivery.
• Own the day-to-day management of select products and features within the Marketing Technology portfolio in addition to designing and delivering enhancements.
• Drive operational improvements and automation capabilities to improve efficiency throughput and quality across the technology delivery and deployment processes.
• Analyze current operations through common data analysis practices to assess current performance and identify key opportunities
• Evolve the usage analytics to identify unknown/unforeseen user behavior and technology anomalies to further improve tools and quickly identify production issues.
• Support the required organizational change to ensure products are impactful at scale including change programs communications and trainings.
• Support in managing and influencing stakeholders across Marketing Sales Sales Ops and IT to champion the Marketing technology roadmap.

What youll need:

• Bachelors degree required
• 4-6 years of experience with mix across business operations technology or analytics
• Minimum of 1-2 years supporting business processes related to Marketing and Sales ideally on an industry-leading Marketing automation platform (e.g. Salesforce Oracle/Eloqua etc.) and related Marketing technology.
• Demonstrated ability to solve complex/unstructured business problems through the lens of curiosity and a desire to learn.
• Familiarity with using SQL to analyze data required
• Experience in delivering and supporting B2B technology solutions or capabilities towards a product vision.
• Strong knowledge of technology delivery methods with high emphasis on working with teams using Agile/Scrum methodologies.

• Proven track record of collaborating with multiple stakeholders and teams across business and IT teams.
• Strong written and verbal communication skills
• Strong attention to detail
• Independent self-starter with high integrity capable of driving progress with minimal supervision
• Experience with Python or R preferred

What you will get:

• Competitive salary generous paid time off policy charity match program Medical Dental & Vision Plans Parental Leave Employee Assistance Program (EAP) 401K matching and more!
• Collaborative team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities

#LI-AS14 #GSSO

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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