International BSC Transactions Manager

Key accountabilities

Team Deliverables - manage a team processing high volumes of transactions within given focus area (typically accounts payable central purchasing administration master data management document

validation or cash application although this list is not exhaustive). Ensuring all processes are run in accordance with given training and documentation and that all controls are adhered to. Work within

Service Level Agreements on a right first time basis

People Management recruit develop and retain a suitably skilled workforce to deliver the required activities on a stable and uninterrupted basis. Allocate appropriate team members to outstanding work

queues on a daily basis.

Performance Management Utilise all available data to monitor team and individual performance on a

continuous basis. Interpret lead indicators to make proactive tactical changes to ensure that

deliverables are successfully delivered.

Customer Service - Proactively manage the relationship with international middle managers and above from HM. Ensure professionally managed governance meetings and responsive turnaround times on

escalations. Foster a transparent and trusted working relationship between business units.

Subject Matter Expertise Develop deep knowledge of the systems and end to end processes in team scope. Provide meaningful development and support to team members to ensure that they have the knowledge required. Investigate complex or unique transactions and propose solutions. Provide thorough root cause analysis and outcomes for issues arising

Continuous Improvement Identify areas of inefficiency or bottlenecks. Collaborate between teams to understand alternative solutions and best practice. Utilise this information to propose improvement initiatives. Lead and drive CI implementation projects as required.

Financial & Non-Financial accountabilities

Responsible for a department of up to c.25 FTE

Providing services to various HM companies and geographies.

Skills Required

Proven team management experience essential

Accounts Payable experience preferred

Additional Language(s) skill desirable

Profit and Loss Management and/or Budget Management experience preferable

Compliance

The role holder is expected:

To comply with all aspects of the Heidelberg Materials Compliance Policy.

To ensure that all the business/operations are performed in accordance with instructions and procedures and in such a way so as to prevent any fraudulent activities taking place.

To comply with the Health & Safety at Work Act 1974 and to observe the requirements of the Company Safety Policy and other relevant legislation.

To proactively manage health & safety of employees to continuously improve the companys health & safety performance.

To update all areas of knowledge as required to carry out the job with maximum effectiveness and to attend training/development courses as and when required.

To comply will all aspects of the HR Policies and Procedures of the Company.