Greek Customer Support Officers iGaming
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for Customer Support Agents with Greek & English who will contact and support the best customers in the market.
Responsibilities:
- Providing support in Greek by phone email and Live chats;
- Processing with high attention to details and content;
- Identifying clients needs and proactively proposing solutions;
- Focusing on customer expectations and satisfaction;
- Working closely with our team to improve and establish the necessary processes.
Requirements:
- Previous experience as a support agent online ideally within the iGaming/Gambling industry
- Proficiency in English and Greek both written and spoken;
- Proactive person with good support/sales skills;
- Strong communication and negotiation skills;
- Attention to detail;
- Availability to work in office and on shifts covering Monday to Sunday 24x7
- Shifts:
- Day shift 900am to 1800pm and 1400pm to 23pm rotating each week working 5 days 2 days off on a wish based schedule 1 month in advance
- Late shift 1700pm to 2am working 5 days 2 days off on a wish based schedule 1 month in advance
- Night shift 2300pm to 9am 3 days work 3 days off
- Competitive salary and attractive bonus scheme - up to 50% monthly bonuses;
- Monthly food vouchers (200 BGN);
- Working in a dynamic International company;
- Taxi vouchers;
- Up to 25 paid leave days;
- Six additional days of undocumented sick leaves;
- Birthday wedding and newborn gifts;
- Multisport card;
- Team-building events and activities;
- Food vouchers breakfast fruits and snacks available in the office;
- Ability for career and professional growth within the company;
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
