DialogFlow CX Specialist (Italy)
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Who are we
Alkemy is an international company wich specializes in evolving the business model of large and medium-sized enterprises and is a public company listed on the MTA STAR market of Borsa Italiana. Our mission is to enhance the market position and competitiveness of large and medium-sized companies by driving the evolution of their business model in alignment with technological innovation and consumer behaviors. With a team of over 1000 people we integrate expertise across Strategy Communication Design Performance Technology Insights & Analytics with a post-digital offer that spans the entire value chain from strategy to implementation.
What will you do
We are seeking a DialogFlow CX Specialist with:
Experience working with Dialogflow CX in production environments.
Design and configuration of flows pages intents and entities.
Implementation and consumption of REST APIs.
Development and maintenance of webhooks.
Proficiency in JSON handling and conditional logic.
Experience integrating conversational assistants with backend systems (CRM databases internal services).
Experience in testing debugging and continuous improvement of conversational bots.
Conversational Italian or English.
If you are someone who likes to stay updated on the latest trends is eager to try new technologies and enjoys finding alternative ways to do things this is the place for you. If you consider yourself a team player who advocates for Fair Play above all... a team is waiting for you!
What do we offer you
At Alkemy we are committed to creating the best conditions for all our people to feel empowered to express their value and talent fullyand to feel at home in Alkemyregardless of gender age nationality sexual orientation or religious beliefs.
We have always been deeply convinced that an inclusive work environment that values all forms of diversity is not only a moral imperative but also a critical success factor for our business. We bring together people with diverse professional backgrounds under one roof and continuously promote a culture of sharing and growth.
Excellence Passion Integrity and Practicality are Alkemys core values which we all share and that guide us in achieving our mission. These values define our identity and form the foundation of our organizational culture shaping our interactions with all our people and clients and progressively building our business approach.
Suitable profiles will be contacted within 20 days. Applications without a complete CV attached will not be considered. Candidate data will be processed in accordance with the Privacy Notice which is always available on our website .
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
