IT Service Operations Summer Intern
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Job Location:
Portland, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Martins Point Health Care - an innovative not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force ofpeople caring for people Martins Point employees are on amission to transform our health care system while creating a healthier community. Martins Point employees enjoy an organizational culture of trust and respect where our values - taking care of ourselves and others continuous learning helping each other and having fun - are brought to life every day. Join us and find out for yourself why Martins Point has been certified as a Great Place to Work since 2015.
Position Summary
Looking for a great summer internship experience Heres your chance to gain valuable work experience with a leading health care provider. Martins Point Health Care an innovative not-for-profit organization offering care and coverage to residents of Maine and beyond is looking for talented summer interns to join our team. As a united force of people caring for people were on a mission to transform the health care system and create a healthier community. Our employees enjoy a culture of trust and respect where our values taking care of ourselves and others continuous learning helping each other and having fun come to life every day. No wonder Martins Point has been recognized as a certified Great Place to Work since 2015!
For more information please visit
to see how we are supporting health in our communities please check out our videos at
Description
This position is based onsite at our 331 Veranda St Portland ME location. Beginning in late May the duration of the internship program is 12 weeks. Interns must live in Maine throughout the duration of the internship program.
Employees are expected to work consistently to demonstrate the mission vision and core values of the organization.
The IT Service Desk Intern will provide hands-on technical support to end users while assisting the IT Service Desk team with daily operations and strategic projects. This role is heavily focused on imaging and deploying computers installing software supporting hardware and working directly with staff to ensure smooth transitions to new technology. The intern will gain practical experience in enterprise IT operations customer support and endpoint management in a fast-paced environment.
The intern will support the IT Service Desk and endpoint operations through tasks including but not limited to:
- Imaging configuring and deploying laptops and desktops
- Installing and configuring operating systems applications and updates
- Assisting users with the transition to new computers and equipment
- Coordinating appointments with end users for device setup and replacement
- Providing basic technical troubleshooting for hardware software and peripherals
- Supporting hardware installation setup and issue resolution
- Maintaining accurate asset and deployment records
- Following established hardware and security configuration standards
- Assisting with licensing and deployment of supported software and devices
- Contributing to ongoing IT projects and operational improvements
Education
- Currently enrolled in a two or four-year undergraduate degree program. Focus in information Technology Computer Science Data & Analytics or related field preferred
Experience
- Experience in a customer service administrative or technical support environment preferred
Skills
- Working knowledge of Microsoft Office (Excel Word Outlook) or strong willingness to learn
Abilities
Strong interest in IT Service Operations and technology support
Strong customer service mindset with the ability to communicate clearly and professionally
Excellent attention to detail and organizational skills
Ability to handle confidential and sensitive information responsibly
Comfortable working both independently and as part of a team
Ability to follow direction from multiple team members and manage competing priorities
Strong time management and task prioritization skills
Analytical thinking and basic troubleshooting ability
Flexibility and willingness to take on tasks of varying complexity
Positive attitude reliability and strong work ethic
Commitment to teamwork professionalism and organizational values
This position is not eligible for immigration sponsorship.
We are an equal opportunity/affirmative action employer.
Martins Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact
Do you have a question about careers at Martins Point Health Care Contact us at:
Required Experience:
Intern
Key Skills
- Microsoft Office
- Public Relations
- Google Docs
- Data Collection
- MailChimp
- Microsoft Word
- Dermal Fillers
- Microsoft Powerpoint
- Research Experience
- Microsoft Excel
- Adobe Photoshop
- Writing Skills
