Labor Relations & Operational Compliance Specialist

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Summary

This position is responsible for executing and monitoring key laborrelated processes while ensuring full compliance with current labor regulations and internal policies. This role provides guidance to employees resolves workplace issues manages disciplinary cases and maintains an active presence in operational areas. The specialist plays a critical role in fostering a strong organizational culture aligned with the companys values and supporting daily HR operations with accuracy and professionalism.

What You Will Do

• Employee Service Excellence: Provide timely accurate and empathetic support to employees regarding attendance schedules benefits and workplace concerns. Manage and resolve payroll clarifications related to incidents overtime deductions and schedule discrepancies. Oversee attendance control justifications and compliance on the production floor. Administer onsite services such as cafeteria and transportation ensuring service quality and employee satisfaction.

• Decision-Making & Critical Thinking: Analyze labor-related data (absenteeism turnover disciplinary actions) to identify risks or trends. Evaluate cases and propose solutions aligned with labor law internal policies and operational realities. Document workflows disciplinary cases and incident reports to ensure clarity traceability and compliance. Assess termination processes to ensure a legally sound and riskfree execution.

• Labor Relations & Union Interaction: Address workplace conflicts and employee complaints ensuring objective investigation and corrective actions. Prepare and manage disciplinary documentation including administrative warnings. Maintain effective communication with union representatives to address inquiries resolve concerns and ensure compliance with agreements. Keep updated and legally compliant employee files supporting internal and external audits.

• HR Operations Execution: Execute personnel terminations following established processes to mitigate legal risks. Process employee promotions and role changes ensuring accurate system updates and compliance. Maintain a constant physical presence in operational areas to monitor compliance and provide immediate support. Support training sessions related to HR processes and systems. Document and improve operational workflows SOPs and dependencies for labor-related processes.

Required Profile

• Education: Bachelors degree in Human Resources Management Business Administration Industrial Engineering or related fields.

• Languages: Fluent English (essential for oral and written communication).

• Working knowledge: In labor relations employee relations disciplinary management or HR operational rolespreferably in manufacturing logistics or highvolume operational environments.

What you Have

• Strong presence on the production floor

• Ability to manage high-volume operational environments

• Process orientation and attention to detail

• Confidentiality and ethics

• Organization and followup

• Collaboration and teamwork

Technical Knowledge

• Mexican labor law (LFT)

• Union interaction and basic understanding of collective bargaining agreements

• Disciplinary procedures and conflict management

• Attendance and schedule management

• Payroll incident clarification

• Administration of cafeteria and transportation services

• HR systems: Workday / SAP

• Advanced Excel

Additional Information

• Location: Reynosa Tamaulipas facility.

• Work Model: On site Thursday to Sunday (7:00 AM 7:00 PM)

Final details:

Caterpillars Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed without regard to race religion national origin color gender gender identity sexual orientation age or this company we do not request pregnancy tests or HIV tests as requirements for entry permanence or promotion in employment.

Please frequently check the email associated with your application including the junk/spam folder as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.

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Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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