Senior Application Service Delivery Manager South America
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Location:
Guarulhos São Paulo BrazilJob ID:
R0115951Date Posted:
Company Name:
HITACHI ENERGY BRASIL LTDA.Profession (Job Category):
IT Telecom & InternetJob Schedule:
Full timeRemote:
NoJob Description:
The Opportunity
Hitachi Energy Transformers - Business Solutions IT Organization is seeking a HUB Application Service Delivery Manager in the BST IT team to drive value and business growth to the business in São Paulo Brazil.
As a HUB Application Service Delivery Manager (SDM) you lead a multinational team of Application Managers and specialists developing implementing and executing the IT capability to either plan build run or support IT solutions resulting from Business or Support-Function demands.
How Youll Make an Impact
Lead several multinational teams associated with the provision of the services to a particular BU
Responsible for strategy and operations of their respective department the HR management of their teams and the budgets associated with their department
Leading of service and project teams
Ensure (with HR support) that the area of responsibility is properly organized staffed skilled and directed. Ensure strategic organization development
Guides motivates and develops direct and indirect subordinates within HR policies for the benefit of both company and the employee
Implementingagile development setups
Establish a stable end to end service delivery for globally used applications according to ITIL4
Guiding and supporting IT implementation projects
Create a governance setup and run service/project reviews for service receiving organization according to IT global standards
Holding the financial responsibility of all sub-teams
Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
Your Background
Bachelors degree in computer science or related areas
Profound experience in IT technology and Applications Development and Management
Experience in large global corporations
Managing third party providers on global scale
Tools for this role:
Service Now-Incident Change Demand Project and Application Mgt Modules
SAP S4/Hana
MuleSoft
Salesforce
Business applications and tools
Information/Data & Analytics/Business Intelligence
Methodologies:
ITIL 4
L6S - Lean Six Sigma
#LI-Hybrid
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Required Experience:
Manager
Key Skills
- IT Experience
- Data Center Experience
- Problem Management
- Network Management
- Management Experience
- Solaris
- Customer Support
- ServiceNow
- IT Service Management
- ITIL
- Project Management
- Operating Systems
About Company
Discover how Hitachi Rail is connecting the future of mobility through integrated rail solutions, across rolling stock, signalling, digital technology and more.
