Operations Manager

Pavion Connects and Protects by providing innovative fire security and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise healthcare education government data center and retail industries.

As a global leader Pavion specializes in the design installation service and maintenance of cutting-edge fire alarm systems critical communications video surveillance access control and advanced AV technologies. Our mission is to bring clarity and transformation to safety security and communication through integral technology and radical service.

With a commitment to safety reliability and operational excellence Pavion ensures scalable future-ready solutions tailored to meet and exceed our clients needs. Learn more

Pavion and our family of companies are seeking a talented and motivated Operations Manager to join our security business unit.

TheBranch Operations Manageris responsible forleadingPavionsinstallation and project execution operationsacrossGeorgia and Alabama with a focusonlocal andenterprise customerswithin the region to include select data center customers.

This role oversees regional project delivery field operations safety and operational performance whilepartnering closely withPavionsService Delivery teamto ensureaseamlesscustomer experience from project completion through ongoing support. The Operations Manager partners with Sales Engineering Finance and Service leadership to align execution standards and customer expectations.

Primary Responsibilities:

Regional Operational Leadership

• Providedaytodayand strategic leadership forPavionsinstallation and project operations across Georgia & Alabama
• Oversee field operations project execution staffing and operational performance
• Ensure alignment withPavionsnational operational standards and enterprise delivery model
• Supportprojectdrivengrowth acrossmediumtolargeenterprise accounts

âEnterprise &Data CenterProject Execution

• Oversee delivery ofmedium to largeenterprise projects including:
• Corporate campuses and headquarters
• Healthcare systems and hospitals
• Higher education institutions
• Government and municipal facilities
• Large commercial and industrial campuses
• Supportdata center projectsas part of the branch portfolio including phased work in live environments and large-scale construction projects
• Ensure projects meet contractual scope schedule quality security and financial requirements
• Serve as an escalation point for complex project execution issues

Field & Leadership Management

• Lead and develop Project Managers Superintendents Supervisors and Field Technicians
• Ensure effective workforce planning scheduling andutilizationacross the region
• Build a strong leadership bench through mentoring performance management and training
• Drive accountability through standard KPIs operational reviews and scorecards
• Developmaintain and optimize a robust subcontractor network across the region includingidentifyingqualified partners negotiatingpricingagreements ensuring compliance with company standards and fostering long-term relationships to support operational efficiency and strategic growth.â

Safety Compliance & Risk Management

• ChampionPavionssafety culture across all job sites and field operations
• Ensure compliance with OSHA state and customer safety requirements
• Maintain licensing certifications and training standards for field teams
• Conduct regular site audits safety inspections and risk assessments
• Lead corrective actions for safety quality or compliance issues

âFinancial & Operational Performance

• Own operational performance related to project execution including:
• Labor productivity andutilization
• Job cost control and margin performance
• Change management and documentation discipline
• Accurate billing inputs andtimelyproject closeout
• Partner with Finance on forecasting WIP management and regional planning

âProcess Improvement & Scalability

• Implement andmaintainstandardized operational processes across the region
• Identifyopportunities to improve efficiency consistency and execution quality
• Support adoption of ERP project management and field tools
• Scale operational capacity to support enterprise growth and regional expansion

CrossFunctionalCollaboration (Including Service Interface)

• Partner with Sales on estimating handoff execution planning and enterprise pursuits
• Collaborate with Engineering to ensure constructible and standardized designs
• Interface closely withPavionsService Delivery team to ensure:
• Clean project turnover and documentation
• Alignmentoncustomer standards and expectations
• Smooth transition from installation to ongoing service and support
• Coordinate with national Pavion teams onmultiregionenterprise accounts

Basic Qualifications:

• 7 years of experience inlowvoltage integrated security or related systems
• 35 years in an operations project or regional leadership role
• Proven experience supportingmediumtolargeenterprise customers
• Strong knowledge of enterprise access control VMS and integrated security systems
• Demonstrated ability to manage schedules costs risk and customer expectations

Preferred Qualifications:

• Experience within a national or multiregional systems integrator
• Experience within thedata centervertical
• PMPCSPMNICET or manufacturer certifications (LenelS2 Genetec Avigilon AMAG etc.)
• Experience supportingenterprise andgovernmentcustomers

Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law.

Required Experience:

Manager