IT Support Technician

Warren, OH - USA

Monthly Salary: Not Disclosed

Posted on: 23 hours ago

Vacancies: 1 Vacancy

Job Summary

Join Our Team as an IT Support Technician!

Why Work With Us

At One Health Ohio we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!

We are looking for a candidate who is not only skilled in IT support but also values precision and efficiency in their work. If you are eager to contribute to a critical sector and grow your IT expertise we would love to hear from you.

Benefits Include:

Affordable Health Vision Dental and Life Insurance
401(K) with dollar-for-dollar matching (up to 4%)
Generous Paid Time Off (PTO)
Paid Holidays
Responsible for providing exceptional customer service to patients visitors and One Health Ohio support staff.
Responsible for handling all onsite IT support requests including hardware and software issues.
Manage user account setups modifications and terminations.
Install configure and maintain workstations and other end-user devices.
Collaborate with the managed service provider to utilize their tools and resources effectively.
Provide immediate assistance for emergency and escalated issues.
Document all actions and communications in our IT support ticketing system.
Participate in proactive maintenance and project-based work to improve and expand our IT infrastructure.
Able to travel to any of our site locations
Other duties as assigned.

Qualifications:

Eager to learn and desire to take on new work.
Experience as an IT Support Technician or similar role.
Strong understanding of computer systems mobile devices and other tech products.
Ability to manage multiple tasks and provide timely responses.
Excellent problem-solving and communication skills.

Preferred Skills:

Knowledge of healthcare industry standards and compliance requirements.
Ability to learn and adapt to new tools and software.

Physical Requirements:

Sitting in a normal seated position for extended periods of time
Reaching by extending hand(s) or arm(s) in any direction
Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s) for example using a keyboard.
Lifting pushing pulling and carrying
Communication skills using the spoken word
Ability to see within normal parameters
Ability to hear within normal range
Ability to move about

Required Experience:

Join Our Team as an IT Support Technician!Why Work With UsAt One Health Ohio we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter!We are looking for a candidate who ...