Programs & Knowledge Management Specialist

The Program Management & Knowledge Management (PMKM) Specialist is acentrally based support role responsible for providinghands-on backstopping coordination documentation reporting and knowledge management supportto state-level implementation of the Quality Improvement (QI) project. Reporting to the QI Program Manager the role ensures that activities implemented across states LGAs facilities and communities arewell coordinated properly documented systematically reported and translated into learning and knowledge products.

The role acts as anoperational and knowledge backbonefor the projectsupporting state teams to plan and implement activities coordinating reporting cycles maintaining program management tools managing documentation systems and leading development ofknowledge learning and communications productsthat enhance accountability learning and visibility with government and donors

Program Management & Coordination

• Support QI program planning implementation and reporting ensuring activities are delivered on time and in line with approved workplans and policies.
• Assist in development and tracking of workplans activity schedules and budgets and liaise with Government of Nigeria (GoN) stakeholders and implementing partners regarding planned activities.
• Coordinate logistics and operational support for QI Leadership & Management and learning activitiesat state LGA facility and community levels.
• Support preparation and coordination of meetings trainings and workshops including scheduling participant communication attendance lists meeting materials minute-taking and follow-up actions.
• Maintain program management tools such as scorecards stakeholder databases facility directories trackers and dashboards ensuring regular updates and harmonization.
• Provide day-to-day coordination and backstopping supportto state teams for QI Leadership & Management and learning activities across LGAs facilities and communities.
• Support state teams in planning and preparing activities including development of activity schedules logistics coordination and follow-up actions.
• Assist in development consolidation and tracking of state-level workplans activity trackers and budgets in collaboration with the QI Program Manager and state teams.
• Supportnational-level planning coordination and trackingof QI project activities across states LGAs facilities and communities.
• Provide central coordination and logistical support forQI Leadership & Management and learning activities including national and state-level meetings trainings and workshops.

2. Reporting Data Coordination & Performance Tracking

• Coordinate and harmonize weekly monthly and quarterly progress reportsfrom state teams ensuring consistency quality and timeliness.
• Support collation basic analysis and synthesis ofquantitative and qualitative implementation datato inform management updates donor inputs and learning products.
• Ensure that required data and documentation areuploaded to approved web-based platforms(e.g. Creative/OneJhpiego and other project systems).
• Maintain and regularly update program management toolssuch as scorecards stakeholder databases facility directories trackers and other tools as required.

Knowledge Management Learning & Communications

• Support implementation of a project knowledge management and comms plan ensuring systematic capture and sharing of lessons learned and best practices from state implementation.
• Develop knowledge and communications productsincluding success stories program briefs learning briefs concept notes articles short posts and evidence-based summaries.
• Identify creative and effective ways togenerate package and share knowledge including use of visuals short videos voice-overs and digital content.
• Coordinate learning forums brown-bag sessions and internal knowledge-sharing activitiesfor Jhpiego and project teams.
• Support cohesion and quality assurance across knowledge learning and communications outputs in line with Jhpiego standards.
• Collect organise index and archive project documents (reports presentations training materials meeting records) in line with documentation policies.
• Maintain a central digital repositoryof project materials (e.g. OneJhpiego) ensuring easy access version control and audit readiness.
• Develop and maintain systems for tracking project documents approvals and reporting cycles.
• Support drafting editing and proofreading of technical and programmatic reports and materialsas requested.

Collaboration & Other Duties

• Collaborate closely with all units and state teams addressing feedback and supporting continuous improvement.
• Provide strategic program summaries and presentationsfor internal management and stakeholder engagements.
• Support planning and overseeing of relevant events meetings and dissemination opportunitiesfor sharing project learning and results.
• Perform other related duties as assigned by the QI Program Manager and Project Director

• Bachelors degree in public health Health Management Social Sciences Communications Development Studies or a related field(Masters degree is an advantage).
• Minimum of57 years of experiencesupporting program coordination implementation support knowledge management or communications for donor-funded health projects.
• Experience supportingstate-level implementationof health or Quality Improvement programs is highly desirable.
• Strong skills incoordination documentation reporting and communication.
• Experience developingknowledge products briefs success stories and learning materials.
• Familiarity withweb-based platforms document repositories and basic data analysis tools.
• Strong organizational skills attention to detail and ability to manage multiple tasks and deadlines.
• Willingness to travel frequently to project statesfor implementation backstopping.

Knowledge Skills and Abilities:

• Familiarity with Nigerias health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
• Excellent writing and communications skills including demonstrated technical writing skills for publication
• Ability to work effectively with diverse international teams and willingness to learn and empower others
• Ability to work in a complex environment with multiple tasks short deadlines and intense pressure to perform
• References will be required.
• Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
• Demonstrated experience in maintaining donor relations
• Excellent skills in facilitation team building and coordination

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at must submit a single document for upload to include: cover letter resume and references.

For further information about Jhpiego visit our website at

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

Jhpiego a Johns Hopkins University affiliate is an equal opportunity employer and does not discriminate on the basis of gender marital status pregnancy race color ethnicity national origin age disability religion sexual orientation gender identity or expression veteran status other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities women individuals who are disabled and veterans.

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