Care Admin Specialist (Full Time)

About the Role

As a Care Admin Specialist you will play a crucial role in supporting the operations of our organization by ensuring the accuracy and completeness of patient data facilitating the transfer of information between systems and providing administrative support to the admissions and clinical teams. Your role will be pivotal in ensuring the accuracy integrity and efficiency of our data processes supporting various departments across the organization in delivering exceptional care and service. Success will be measured by the productivity and performance of your daily tasks as well as your ability to prioritize completion of high-priority tasks.

Were a team of passionate forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If youre inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way apply today.

Responsibilities

• Data Review and Transfer:
• Review and transfer patient data accurately and efficiently between Salesforce and medical records systems. Ensure that all information is entered correctly and in compliance with established protocols and standards.
• Patient Chart Maintenance:
• Maintain patient charts and records ensuring that all documentation is complete up-to-date and organized according to internal guidelines and regulatory requirements.
• Data Entry and Management:
• Enter and update patient information in databases and electronic health records systems as needed. Monitor data integrity and accuracy identifying and resolving discrepancies or errors promptly.
• Administrative Support:
• Provide administrative support to the admissions and clinical teams including scheduling appointments organizing meetings preparing documents and handling correspondence. Assist with other administrative tasks as assigned.
• Performing Attendance for various teams Admin tasks as assigned scheduling for various teams responding to teams inquires supporting them with workflow or tech/questions.
• Compliance Adherence:
• Adhere to compliance standards and regulations including HIPAA to protect the privacy and confidentiality of patient information. Follow established procedures for data handling storage and disposal.
• Team Collaboration:
• Collaborate with internal teams including admissions clinical and administrative staff to ensure seamless communication and coordination of patient care and administrative activities.
• Training and Development:
• Participate in training programs and professional development opportunities to enhance your knowledge and skills in care administration data management and compliance practices.

Qualifications

• 1 years of relevant work experience
• Associate or Bachelors degree in health sciences communications or relevant field
• Previous experience in a healthcare or administrative role relating to data operations data management or related roles with a strong understanding of data reconciliation manual data entry and data migration processes is a plus but not required
• Strong organizational skills and attention to detail with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Commitment to maintaining confidentiality and adhering to compliance standards and regulations.
• Willingness to learn and adapt to new systems processes and procedures.
• Knowledge of database systems and tools such as GSheets Salesforce and EMRs is a plus.
• Availability to work 20-28 hours per week. The hours for this position are Monday-Sunday working any days of the week you prefer but need to be available to work either 5 days/week (4) hour shifts or 4 days/week (5) hour shifts as a minimum requirement.

Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis.

Please note that this role is not available to candidates in Alaska California Maine New York Oregon Washington State Washington D.C. Massachusetts New Jersey Connecticut and Minnesota #LI-REMOTE

Based on the nature of this role you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check with more information foundhere. Please note that the cost for this background check will be paid for in full by Charlie Health.