Service Desk Specialist Full-Time Day Shift 25151
Share
Job Location:
Paramus, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Join Our Team at New Bridge Medical Center!**
We are dedicated to providing high-quality compassionate care to our diverse community. As a leading healthcare provider we offer a supportive and inclusive work environment. If youre passionate about making a difference and thrive in a collaborative setting New Bridge Medical Center is looking for a Service Desk Specialist.
Job Duties
The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology in business sustainability. Hardware and software installations replacements and upgrades.
Perform IT Service Desk duties such as call and ticket resolution with strong customer service.
Support for mobile devices and mobile device management systems.
Assist with remote connectivity; Virtual Private Network remote desktop protocol and Office 365 Web Access.
Setup of end user systems client profiles domain access file and print sharing and Outlook.
Perform computer and phone system MACs (move add and changes) for multiple locations.
Control inventory through asset management of all hardware.
Troubleshoot computer printing and phone system issues and other communication-related hardware and applications.
Documents equipment software customer and system faults and failures on a daily basis.
Effectively interface with vendors to resolve systems outages and deficiencies.
Other Duties
Performs other duties as assigned to support the overall objectives of the department and organization.
Position Qualifications
1 2 years of Computer Technician Experience is required.
Understands and demonstrates a basic working knowledge of Windows 10 and Microsoft Office 365.
Must be able to appropriately troubleshoot issues coordinate resolution and communicate to end users.
Education
High School Diploma required.
College Degree preferred.
Salary commensurate with experience within posted range
$58919 - $83075 / per year
We provide a comprehensive benefits package including a competitive medical dental and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days personal time sick leave and nine paid holidays. Additionally we are committed to the personal and professional growth of our employees offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.
Required Experience:
IC
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
Bergen New Bridge, a not-for-profit safety net facility, provides high-quality comprehensive services, including acute and ambulatory care from Rutgers New Jersey Medical School and community physicians, mental health and substance use disorder treatment, and long term care to the gre ... View more
