Sales Development Associate
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Job Location:
Beacon, NY - USA
Monthly Salary:
$ 55000 - 65000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Why should you join
DocuWare stands for globally distributed international teams and an open corporate culture that invites you to help shape it. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries In that case we are happy to welcome you to the team.
#LI-DNI
#LI-DNI
Your Responsibilities
Were seeking a Sales Development Associate to serve as the first point of contact for prospective DocuWare this dynamic and fast-paced role youll leverage your excellent communication and listening skills to deliver high-quality timely information to leads while qualifying their interest and integrity. Your efforts will play a crucial part in building our sales pipeline and shaping our marketing strategy.
This role has a weekly hybrid work schedule and is based out of the Beacon NY office.
Primary Responsibilities:
This role has a weekly hybrid work schedule and is based out of the Beacon NY office.
Primary Responsibilities:
- Execute targeted outbound calling campaigns to generate qualified leads and schedule appointments for the DocuWare sales team.
- Field all inbound phone and email inquiries related to product demo requests or interest in DocuWare solutions ensuring prospects receive a prompt and enthusiastic response.
- Qualify incoming leads for integrity level of interest and readiness to engage then route appropriatelywhether to the sales team or to marketing nurture channels.
- Proactively reach out to all marketing-generated leads who have self-qualified through scored engagement activities.
- Maintain accurate and up-to-date records in HubSpot and our CRM ensuring all prospect interactions are logged according to best practices to facilitate effective reporting and follow-up.
- Collaborate closely with demand generation marketing and sales teams to continuously improve lead qualification tactics and understand how your work drives business results.
- Provide real-world feedback to marketing writers and leadership helping refine messaging and product positioning while shaping DocuWares overall go-to-market strategy.
- Contribute to weekly and monthly reporting by tracking key performance metrics and lead outcomes.
- Manage incoming leads cross-referencing with existing customer and partner databases to ensure appropriate lead assignment and eliminate duplicates.
- Engage prospects in meaningful conversations to understand their pain points aligning DocuWare technology benefits to their unique business needs.
What you need to succeed
- 25 years of practical experience in customer service or a similar role
- Proactive with a passion for direct customer interaction
- Strong analytical skills with the ability to quickly understand customer needs
- Excellent communication skills; fluent in both English and Spanish
- Familiarity with HubSpot and Microsoft Dynamics CRM is an advantage
- Strong active listening and teamwork abilities
- Demonstrated analytical thinking skills
What we can offer
- $55000 to $65000 base pay
- This is an hourly position with a standard 40 hours work week Monday to Friday from 8:30am to 5:00pm EST
- DocuWare funds $2000/$4000 annually towards single/family HDHP deductible
- Your choice of 4 medical plans (HDHP EPO PPO)
- Short Term Disability (100% company paid)
- Long Term Disability (100% company paid)
- Group Term Life insurance (100% company paid)
- 401(K) with company match
- 12 annual paid holidays and generous PTO plan
- Profit Sharing
- Internationally growing and well established company
- Thorough onboarding & induction period
- Training and development opportunities
- Participation in a positive intercultural company culture with an openness to new ideas
- Virtual instructor led fitness offerings.
- Access to Udemy training academy and Tuition Reimbursement
- Flexible Spending & Dependent Care Accounts
- Company events and more
Our Values
New ideas are always welcome here.
At DocuWare youll find an open corporate culture a wide variety of options for further education and a friendly informal work environment. We offer creative self-motivated individuals a diverse international working environment with plenty of freedom and opportunity for professional development.
You can find what makes us a unique and rewarding employment experience on Instagram! Check us out at
At DocuWare youll find an open corporate culture a wide variety of options for further education and a friendly informal work environment. We offer creative self-motivated individuals a diverse international working environment with plenty of freedom and opportunity for professional development.
You can find what makes us a unique and rewarding employment experience on Instagram! Check us out at
Our application process
1. Virtual prescreening with a Recruiter to get to know each other.
2. Virtual interview with the Recruiter and Hiring Manager.
3. Use Case Interview of the DocuWare solution.
4. Final in-person interview in the Beacon NY office.
2. Virtual interview with the Recruiter and Hiring Manager.
3. Use Case Interview of the DocuWare solution.
4. Final in-person interview in the Beacon NY office.
Your hiring partner
Required Experience:
IC
Key Skills
- Laboratory Experience
- Aseptic Technique
- Mammalian Cell Culture
- Fundraising
- Microsoft Publisher
- Conflict Management
- Constant Contact
- Salesforce
- cGMP
- Cell Culture
- Grant Writing
- Child Protective Services
About Company
DocuWare offers document management and workflow automation software to companies from various industries. With it, any business documents can be digitized, archived in an audit-proof manner, and processed in order to optimize companies' core processes. Customers have trusted DocuWare ... View more
